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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,681 Reviews

1,681 Reviews of Herb Chambers Honda of Burlington - Service Center

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October 23, 2020

My routine service was done on a walk-in basis and in a timely manner. I was notified when it was completed. The car was washed as promised. More

by joseph.rothchild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Such a great experience everytime at Herb Chambers in Burlington. Service dept is the best. I've been using the Burlington location for 15 years and the service just keeps getting better and better. More

by Mcaputo488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

My car had a noise in the rear end. The service rep was helpful and knowledgeable, he followed up in a timely manner with a quote. More

by Rich.jackson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
October 20, 2020

The service was done efficiently and at a reasonable cost. The service team at Herb Chambers Honda in Burlington, particularly John Silva, is great to work with. Continued excellence. More

by Mart M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
October 13, 2020

conveniently located dealershipenough space to distance conveniently located dealership enough space to distance from others good media to watch prompt service having to write a twenty five word essay More

by fmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

The service was excellent! All the personnel are very polite and knowledgeable. One suggestion would be that rather than back-in your showroom car (which was done while I waited) would be to drive it in More

by oddjoblou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
October 09, 2020

Not much to say--always excellent. I will continue to use Herb Chambers Honda for our semi annual service and also for our annual state inspection. The people are most helpful to our requests. More

by Godzilla1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Johnson
Dec 08, 2020 -

Herb Chambers Honda of Burlington responded

Godzilla1 - Thank you for the great feedback! We're so happy that you always have a successful and positive experience with us. We are always happy to help! - Herb Chambers Honda of Burlington team

September 29, 2020

I love this dealership. It has great service and the reps have good attitudes. Service is always fast. This dealership is clean & dependable. Please buy your next car here. More

by RON G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
September 25, 2020

Outstanding service reps. Very attentive to customer's needs and with wonderful attitudes. I always come back to Herb Chambers because of these outstanding employees. More

by coldriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Silva
September 21, 2020

Professional and welcoming , Jeff provided a detailed explanation of what transpired was friendly and I appreciated his honesty. Thank you very much and I will return for service in the future for my Hon More

by lcomis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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