Herb Chambers Honda of Seekonk - Service Center

Problem with scraping/noisy rear drum brakes during Problem with scraping/noisy rear drum brakes during winter. Tony found evidence of minor overheating/corrosion from improper parking brake use ( Problem with scraping/noisy rear drum brakes during winter. Tony found evidence of minor overheating/corrosion from improper parking brake use (not me, probably my wife!). No $$$ brake job; simple fix by sanding down drums/pads. Braking is still quiet after two months; job done. Also, plastic shield broken and hanging down underneath (not my wife, certainly me backing over obstacle!). Rather than replace the part at $175, Tony repaired supporting areas w/ special wire/washers. This kind of service is important to me (or any customer) because the fixes were effective and inexpensive. Thanks Tony! Henry More

I bought a 2011 Honda fit sport (orange) in 2011 a little disappointed because the purple one was not made that year (love the car) from Homero.Great experience, I went in for regular maintenance this week ( disappointed because the purple one was not made that year (love the car) from Homero.Great experience, I went in for regular maintenance this week (just before the "big snow storm" }and decided to ask a salesman what my payment would be if I traded it in for a 2013 PURPLE (the color that caught my eye originally), Mehdi worked with me and turns out the answer was $2 more a month! I did it !I was thrilled. Tim took my service order for maintenance and was great! I had to "train" myself to be patient and wait for the "wrench" light for the oil change and was panicked because the first time I did, it came on the morning the day before the Storm! They took me that night and were able to appraise my car during the maintenance. Tim made an effort to congratulate me on the purchase and the sales department paid for the maintenance! Doesn't get much better than that! But it does! My other regret besides the color of my fit was that I had not put the "auto start" feature in so I decided to add that before I took the new car. All of the people I have dealt with at this Dealership have given me EXCELLENT service. Including the 'finance' guy from the original purchase (I tried to find his picture above but was not sure which one BUT I do remember that experience as favorable as well'. I can hardly wait to pick up my new fit when it arrives and I anticipate that experience to go just as well. PRIOR to Herb Chambers experience, I had found car salesmen to be rude,pushy,'shifty' and would not have even considered the dealership maintenance because they had ALL been just AWFULL on the first scheduled maintenance(I always tried to start at the dealership first for maintenance but never continued after 1st visit) NOT the case at THIS Herb Chambers. I am a 53 year old woman and this is the 8th car I have bought. this is also the 1st time I buy a 2nd car from the SAME dealership! More

I’ve come here for service a few times for my 2007 Civic and have been assisted by Joel. I’ve been very impressed each time. It’s great to have a trustworthy service advisor who is helpful, straightforward, and have been assisted by Joel. I’ve been very impressed each time. It’s great to have a trustworthy service advisor who is helpful, straightforward, and honest. I’ve had some poor experiences elsewhere and because of the way Joel has treated me, I’ll definitely be coming back here for my service needs. More

Today was my first time visiting this dealer, the employees were awesome, service was fast and prices were great! I highly recommend this dealer and I will also recommend Ken Alves, he was my service employees were awesome, service was fast and prices were great! I highly recommend this dealer and I will also recommend Ken Alves, he was my service advisor, he handled everything perfectly and was very polite. I will definitely be back for all of my cars needs! More

I have been dealing with Herb Chambers of Seekonk for more years than I can count. Scott runs a spendid dealership. In the Service Department there is no one better than Tim Islip. He has been taking c more years than I can count. Scott runs a spendid dealership. In the Service Department there is no one better than Tim Islip. He has been taking care of my Honda service needs for over 15 years. This is a true gentelman. Always extremely curteous, always willing to go out of his way to provide a pleasent experience every time I take my Honda for service. We were younger when we met, but Tim has always been the same. Always ready willing and able to make you feel important and feel like my business is important to the dealership. If when I go in he happens to be working, I go to no one else, even if he is busy with another customer. Scott is blessed to have such an employee in his service department. Thank you Tim for everything and for all of your hard work. Tony R. More

I’m not one to write about the performance of a car dealership, either in their sales or service, but this past visit to Herb Chambers Honda, I experienced a level of professionalism I was inspired to dealership, either in their sales or service, but this past visit to Herb Chambers Honda, I experienced a level of professionalism I was inspired to share. I’ve always allowed Herb Chambers to perform routine service to my 2008 Civic Si, but when I went in to the dealership to have a standard oil change and maintenance check, without an appointment, I was asked if I had any coupons, I answered “No, this was unplanned and wasn’t able to print any”. The service writer proceeded to take out of his pocked and apply it my account. I said, “You don’t need to do that, it’s your own personal coupon for your car”. He said, “It’s all set, my wife has more for her car”. I thanked him for his generosity and professional he bestowed upon me for this simple act of kindness. I said “If the mechanic finds any problems, please correct them, you have my permission” He said that he would never perform any service without approval. I need to mention the service department was busy, and the waiting room was filled with customers (I counted 10) waiting for their service to be completed. I knew it was probably to be longer that the hour wait, but I figured I’d work on my laptop while I waited. Within the next hour, I was informed the car was complete and no other problems were evident and I was “all set”. Thank you Timothy M. Islip for your generosity, your professionalism, and your positive attitude you carried throughout your day. Herb Chambers is fortunate to have such an admirable employee representing their company. Sincerely Brian D. Sullivan Rehoboth, MA More

What an amazing experience. The first thing I have to do is thank Tim Islip for being patient and understanding with the very many questions I threw at him during my time there. Now for the story; I pur is thank Tim Islip for being patient and understanding with the very many questions I threw at him during my time there. Now for the story; I purchased a 2005 Honda Civic Hybrid with 70K miles last year in March from Herb Chambers Honda in Seekonk. Despite maintaining regular checkups and maintenence, it developed a judder problem at 100K miles and began to become a nightmare to drive. I took it in to Honda and asked about their warranty for said issue and was told that mine had expired (105K or 7 years, my 7 ended in April). I was very frustrated at first, after all, how can my transmission be going after one year of having the car? They handed me the paper work on it and told me the steps they would have to take the car through, and that it could get expensive. A new transmission after burnishing the clutch? Yuck. Well there was a clause on the paper about out of warranty extensions, and both Victor and Tim worked damned hard to make sure I was covered. They had me go through the process necessary to identify the exact issue, and when it was discovered they took care of everything for me. No fighting with my insurance, no headache over payment plan. Just service. Simple, excellent service. After they got involved and Tim handled my situation himself, I left with a smile. This could have become very contensious and very stressful, but it never approached anywhere near either of those. I am still stunned about the level of service they provided me. Everyone goes through crap with bad mechanics, poorly done repairs and money grubbers who try to pinch us. You will not find that here. Maintain your car like they suggest (doing regular oil and such there) and they WILL take care of you. I will be doing any recommended services that comes my way from this point on. More

Ken was courteous , friendly, and quick. Great experience I had purchased wiper blade inserts earlier in the day. When I got home I had questions and called. Ken told me to stop by and he would install them I had purchased wiper blade inserts earlier in the day. When I got home I had questions and called. Ken told me to stop by and he would install them and show me at the same time the process It was a great experience. More

Always A-1 service at this dealership! Today I had the pleasure of being served by a young fellow named Joel, who I had not met before. He explained everything that was recommended for my vehicle mainten pleasure of being served by a young fellow named Joel, who I had not met before. He explained everything that was recommended for my vehicle maintenance and did not try to talk me into anything I couldn't afford right now. He even entered in a coupon for the oil change as a nice surprise. He had the winter wipers brought over right away from another place and everythng, time-wise, took just the amount of time he said it would, almost to the minute. Joel - a delightful addition to an already shining team in the Service Department! -Denise More

We often get our auto care done in CT (which we have not been impressed with). So when we were in Rhode Island visiting family we decided to get an oil change and tire rotation. We stopped at Honda Seekonk been impressed with). So when we were in Rhode Island visiting family we decided to get an oil change and tire rotation. We stopped at Honda Seekonk to get this done. The service advisor was very professional and friendly. We decided that we would come back to get the tires replaced as well. Thanks for the outstanding service Ken. We will reccomend Honda Seekonk to family and friends in the area. More