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Herb Chambers Honda of Seekonk - Service Center

4.3

105 Lifetime Service Reviews

185 Taunton Ave, Seekonk, Massachusetts 02771

106 Reviews of Herb Chambers Honda of Seekonk - Service Center

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May 23, 2019

"Hero of the Service Dept! Tim Islip"

- AndrewC

Tim Islip is a fantastic service writer and all around human being. My high miles accord had a clutch failure and given the year 07 and miles the car should have been a loss. Tim offered sensible cost affective solution and implored ever possible cost savings to me. I am happy to say the car is back on the road, running like a champ and I am absolutely thrilled with the result and the way Tim helped me out of a huge financial bind. THANK YOU THANK YOU!

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Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 12, 2019

"Product specialist"

- joannecapitol

Kamiya Flakes ( Miya) She was the best !! She volunteered to help us with the technology in our new car Highly recommend her. She didn’t even sell us the car Five Stars!!!

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Recommend Dealer
Yes
Employees Worked With
Ryan Burns
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kamiya Flakes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 11, 2019

"Great Service!"

- Jane Larsen® Keller Williams Realty

Professional & Friendly staff. I interacted with several employees there during the time my car was serviced. I always do my maintenance at this Honda dealership. I’m treated with respect and pay a fair price.

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Recommend Dealer
Yes
Employees Worked With
Mehdi Barkouchi
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Colby Ferreira
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Miguel Nebot
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tim Islip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Scott Birtles
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Service was efficiently & pleasant atmosphere., Evan Zompa
February 26, 2019

"Tim is a honest thorough and all around good guy!"

- AndrewC

Tim Islip Service Manager is a stand up guy. I brought in my newly purchased 2007 Accord with two items the seller and my local garage confirmed the car needed. Tim could have replaced both costly items and charged me, he did not he was honest and upfront about my cars immediate and future needs. Tim did everything possible to get my car safe, reliable and he bent over backwards creatively thinking of ways to stay within my budget. He is a credit to Herb Chambers Honda and to the dealer service industry. I will be back! Andrew Conti - Attleboro, MA

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Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 04, 2019

"Five Stars/ oustanding customer service -TIM "

- kellyb

Bought my car almost two years ago and couldn't be happier with it. Recently brought my car in for service, wipers were not working. Tim found a few other issues with the car when I mentioned I was hearing a ticking sound. Everything was covered under the warranty. I paid $100.00 (deductible) for $1,800.00 worth of work. My warranty was about to expire and if Tim hadn't been so thorough the needed repairs might have been missed and I would have been out of pocket down the road.

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Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 29, 2019

"Unprofessional "

- Isse

You know I use to brag about you guys but my last few encounters have been terrible!!!!! The first issue I had was when I was picking up my vehicle they couldn't find my paperwork because instead of it being with an advisor or with the ladies it was on the counter where customers walk up to and my information is all over that paperwork. That was sooooo unprofessional. Last Monday I called to make an appointment for an oil change and to fix my rims both on separate days and when I went in for my oil change that following Wednesday they said I didn't have an appointment and, that the only appointment I had was for my rims on a Tuesday at 9. Well guess what it's Tuesday and you guessed it, I didn't have an appointment today either apparently!! Same building but all the computers have different software is their excuse when the ladies on the side said they had it showing on their monitor after I flipped out!! I am so mad I don't even want to get anymore cars from them. When my lease is up I'm washing my hands after 6 years!! Bad business. Get it together! Zero stars

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Recommend Dealer
No
Employees Worked With
Jan 29, 2019 -

Herb Chambers Honda of Seekonk responded

Isse; Sorry about the mix up on the appointments I’m happy everything was completed today. If you need me I can be reached at scott@herbchambers.com Scott Birtles - General Manager

December 17, 2018

"Such a nice service Advisor"

- Erica5678

Tim was about to leave for the day and saw me waiting and immediately came to help me. He was so kind and helpful and made my service so memorable. He didn’t hesitate to male my experience exceptional.

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Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 19, 2018

"Very time efficient and coordinated "

- KendrickVIII

Out of all the Honda dealerships that I’ve been to, this is the best one due to good time management and optimal customer service.

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Recommend Dealer
Yes
Employees Worked With
Rancier Matos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 09, 2018

"Excellent customer service "

- Kevin P

Thank you Tim Islip for the excellent customer service went above and beyond to meet my needs. Very friendly guy to work with and would recommend him to anyone.

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Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 13, 2018 -

Herb Chambers Honda of Seekonk responded

Thank you for your review and recommendation! -Scott Birtles, General Manager.

June 01, 2018

"Only place I'll take my Type R"

- Rich C.

The service was quick and efficient and the staff is very friendly. My service technician Matt Girard takes great care of the vehicle and treats it like his own. My wife and I service both our vehicle here. I highly recommend this dealership.

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Recommend Dealer
Yes
Employees Worked With
Sylvia Belmont
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : MATT GIRARD
Jun 04, 2018 -

Herb Chambers Honda of Seekonk responded

Happy to know that you enjoy getting your vehicles serviced with us! -Scott Birtles, General Manager.

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