Herb Chambers Honda of Seekonk - Service Center

First time customer for service. Service opened at 7 am (7:30 appt). Fourth vehicle in line & greeted by an attendant who directed me to Service advisor (2 were processing customer Service opened at 7 am (7:30 appt). Fourth vehicle in line & greeted by an attendant who directed me to Service advisor (2 were processing customers). Waited 5 minutes to see advisor but noticed that “greeter” had opened my hood & was filling up the windshield washer container. Never ever had that service done at any dealership while car was waiting to go into service. A short time after car went into service, I received a video message from the service technician concerning significant issues with the front sock absorbers on my 15 year old Honda. I spoke with the Service Advisor, Kelvin Almonte, who was professional, knowledgeable & very helpful concerning the estimated repair costs. He spoke with the parts manager as there appeared to be an error in the estimate. The total time of the appointment was less than an hour but did not include the major repair. It was one of the most pleasant service appointments at a dealership I’ve had in over 50 years. More

This was my first service visit and I was pleased with the attention and details that I received the attention and details that I received More

Tim is service is amazing to deal with. He listens to what I am concerned about and communicates throughout the service process. My car has 215,000 miles on it and it’s still running strong He listens to what I am concerned about and communicates throughout the service process. My car has 215,000 miles on it and it’s still running strong thanks to Tim and his team. More

Wow! The customer service here is excellent. We brought our 24' Odyssey for it's first oil change and they washed it too. I'm just the happiest Dad in his The customer service here is excellent. We brought our 24' Odyssey for it's first oil change and they washed it too. I'm just the happiest Dad in his Honda! More

Melanie was very pleasant and helpful. The wait for short. The area was clean. I was glad to have my problem solved. The wait for short. The area was clean. I was glad to have my problem solved. More

Service was timely, quality, and friendly. I will definitely be back at this location in the future. I will definitely be back at this location in the future. More

There was a major issue found during my routine oil change. This was going to be a very costly repair and Jason took the time to inquire and get approval to get it covered under warranty. change. This was going to be a very costly repair and Jason took the time to inquire and get approval to get it covered under warranty. More

Excellent service. The Advisor was great. Work was done quickly. Highly recommend and will definitely return. The Advisor was great. Work was done quickly. Highly recommend and will definitely return. More

Jason is Honest, efficient and customer focused. Thanks for your consistent attention to detail again. Thanks for your consistent attention to detail again. More

Great experience at Herb Chambers of Seekonk. Thanks to Jason everything went smoothly and my serice needs were taken care of in a professional and timely manner. Thanks to Jason everything went smoothly and my serice needs were taken care of in a professional and timely manner. More