Back

Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,356 Reviews

1,356 Reviews of Herb Chambers Honda of Seekonk - Service Center

Sort by
July 31, 2022

Extremely knowledgeable, and the customer service is the best. I will continue to use their superior service on my Acura. I would highly recommend them for your car needs! From reception to dealership manag More

by Francis.john.david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Birtles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly
Aug 02, 2022 -

Herb Chambers Honda of Seekonk responded

Francis, We are glad you found a reliable location to service your vehicle! Thank you for letting us be your go-to automotive resource! - Herb Chambers Honda of Seekonk

July 28, 2022

Walk in for service was quick, precise and informative of service recommended. Not pushy, but let us know what vehicle will be needing for service in addition to today's service. More

by Roberta_S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gallant
Jul 29, 2022 -

Herb Chambers Honda of Seekonk responded

We're so happy you had a five-star experience at your walk-in appointment, Roberta! It's great hearing that we've helped make your service at Herb Chambers Honda of Seekonk easier! Thank you!

July 27, 2022

Purchased 2 vehicles there. Always get professional service when I bring either vehicle in for service. Kelvin in service is always friendly, courteous and professional througho More

by dpatrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Almonte
Jul 28, 2022 -

Herb Chambers Honda of Seekonk responded

We're honored to be your go-to resource for everything automotive! We know Kevin and the team strive to provide five-star care and appreciate you leaving your review to let us know we've succeeded! Thank you for being a loyal Herb Chambers Honda of Seekonk customer!

July 25, 2022

Car purchasing here was outstanding with Danny Reyes. Now the service department has left a bad impression on me. My 2018 Honda Pilot was getting a Transmisson error code on the dash, service department More

by Vieirn
Recommend Dealer
No
Employees Worked With
Ron,
Jul 26, 2022 -

Herb Chambers Honda of Seekonk responded

Thanks for providing us with this review, Vieirn. While we're happy to hear that your initial purchase with Danny was a positive one, we hear you about the wait times. Please feel free to reach out to us here at Herb Chambers Honda of Seekonk. We value customer satisfaction above all else and we want to ensure that your next visit here will be a five-star one! Scott Birtles - General Manager - scott@herbchambers.com

July 25, 2022

As always, HC is the example of how dealerships should be run. Brian, my advisor, was top-notch! More

by gayles52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brian, my service advisor only.
Jul 27, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you so much for the kind review! Brian & the team look forward to seeing you next time here at Herb Chambers Honda of Seekonk!

July 22, 2022

I was greeted quickly. Check in as seamless. The nature of the visit was recorded correct from my initial phone call. Service was complain a timely manner. Service was exce More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for the excellent feedback, Terry! We appreciate your business and hope to see you again next time here at Herb Chambers Honda of Seekonk!

July 16, 2022

Tim was very polite, able to assist me on what I needed to be done on my car. Smiling and gives you a very big smile. He is definitely the go to person and will help you get your maintenance work done. Th More

by browe2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin
Jul 19, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for the wonderful review - we'll be sure to share it with Tim! Your business is much appreciated by all of us here at Herb Chambers Honda of Seekonk and we hope we can be of service again in the future. Take care!

July 13, 2022

I like it , thanks to Taylor he was very helpful and he was very nice !!! More

by Anagalvao1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 14, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for the great review! Taylor & the rest of the Herb Chambers Honda of Seekonk team look forward to seeing you again in the future!

July 12, 2022

I got service from them, but then staff forgot to inform me that they were finished and I ended up waiting 3-and-a-half hours. It was only at closing time that staff realized what had happened and apologize More

by cgar626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron
Jul 13, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for sharing your feedback. We take customer care very seriously, we would like to learn more about your experience. We would greatly appreciate it if you would reach out to us at your earliest convenience. We hope to hear from you soon. - Scott Birtles - General Manager - scott@herbchambers.com

Jul 13, 2022 -

cgar626 responded

Never mind. I received my refund today. The issue is now resolved. Thank you

July 11, 2022

Very professional and accommodating. Serviced my vehicle ahead of schedule and answered all my questions. Sales team is stilled engaged and genuinely concerned about customer satisfact More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Aquino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Herb Chambers Honda of Seekonk responded

Thanks for the five stars, Peter! We hope to see you back at Herb Chambers Honda of Seekonk for all of your future auto needs.

...
83
...