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Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,355 Reviews

1,355 Reviews of Herb Chambers Honda of Seekonk - Service Center

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May 10, 2022

Always friendly, honest, helpful. I’ve been a customer for years, really amazing customer service. Ron Rodas was great today carefully explaining the repairs (extensive) and he assure More

by Virginia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Rodas
May 11, 2022 -

Herb Chambers Honda of Seekonk responded

Hi Virginia, thank you for taking the time to share your experience working with Ron and the rest of our technicians! See you next time at Herb Chambers Honda of Seekonk!

May 05, 2022

Very accommodating and very professional. They assisted me with all my car needs. Very prompt in my car servicing! More

by mchudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Herb Chambers Honda of Seekonk responded

We're so glad we had the opportunity to assist you! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Honda of Seekonk Team

April 27, 2022

Excellent service. My car was ready early and all the required work was done at a reasonable price! More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Herb Chambers Honda of Seekonk responded

We're glad we could help! Thank you, Nancy! - Herb Chambers Honda of Seekonk

April 26, 2022

Grate customer service Service advisor Tim Islip is very good servicing is customers for twenty seven years. Highly recommend! More

by SylviaCastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for the wonderful review! Tim & the team look forward to your next visit! - Herb Chambers Honda of Seekonk

April 23, 2022

They did a really good job fixings my CRV. Got me in on time and it took the time they said it would take to do the job. More

by Wburt51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for trusting the Herb Chambers Honda of Seekonk team with your CR-V! We appreciate your business and hope we can be of service again in the future!

April 21, 2022

I had extensive issues with my vehicle that required repairs. Ron, my advisor in the service department, handled everything with confidence and in a professional manner. He went above and beyond to get More

by MRC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Rodas
Apr 21, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for sharing your experience! We're so glad Ron was able to get your vehicle back in working order and we'll be sure to pass along these kind comments to him. Thanks for trusting Herb Chambers Honda of Seekonk with your business and please don't hesitate to reach out if we can be of service again in the future!

April 21, 2022

Received great service. Thank you to service advisor Molly. Your very professional and very efficient. Judy Dionne More

by Jadionne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly service advisor
Apr 22, 2022 -

Herb Chambers Honda of Seekonk responded

Hi Judy, thank you for taking the time to share your experience working with Molly at Herb Chambers Honda of Seekonk! We appreciate your recommendation and look forward to seeing you at your next appointment!

April 21, 2022

Very pleased with the service department, cleanliness of waiting area, friendliness of staff and reasonable wait time for service on vehicle. More

by d.pachecojr@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gallant
Apr 22, 2022 -

Herb Chambers Honda of Seekonk responded

We're so happy to hear this! Thank you for visiting Herb Chambers Honda of Seekonk. We hope we have the opportunity to serve you again in the future!

Apr 22, 2022 -

d.pachecojr@comcast.net responded

My plan in the future is to use Herb Chambers to service my Honda CR-V.

April 19, 2022

Went in for a recall when I’ve received multiple letters each one stating there would be free loaner vehicles available while I wait. When I arrived I asked about the loaner vehicles and they were unable to More

by Activisionsucks42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name
Apr 16, 2022 -

Herb Chambers Honda of Seekonk responded

I'd like to thank you for taking the time to give us this feedback. I understand that you had a less-than-positive experience when servicing a recall with us, and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly we did not deliver on that goal with your visit. Thank you again for bringing it to my attention. If I can be of any assistance please email me scott@herbchambers.com or call me at (508)336-7100. Again, I apologize. Scott Birtles – General Manager

April 19, 2022

Service assistant, Ronald Rodas, did an excellent job as part of my service visit… knowledgeable and professional. More

by larmisc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Rodas
Apr 19, 2022 -

Herb Chambers Honda of Seekonk responded

Thank you for supporting our team at Herb Chambers Honda of Seekonk! We're so happy that Ronald took excellent care of you!

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