Herb Chambers Honda of Westborough - Service Center

software update Pleasant people ride home and back with Jeff. Made the service updates to the software. Didn't have to wait got a ride home with Jeff. Later was pi Pleasant people ride home and back with Jeff. Made the service updates to the software. Didn't have to wait got a ride home with Jeff. Later was picked up and got the car. More

Service Very courteous and attentative staff. Willing to assist customers immediately. Staff assisted as soon as I entered the service area which is currently Very courteous and attentative staff. Willing to assist customers immediately. Staff assisted as soon as I entered the service area which is currently undergoing renovations. More

Excellent Service Appointment Came in for an airbag recall. Service Advisor Matt Gonyea did his usual excellent job estimating the expected time of the repair, despite the dealers Came in for an airbag recall. Service Advisor Matt Gonyea did his usual excellent job estimating the expected time of the repair, despite the dealership being extremely busy. The whole service department does an excellent job, and is friendly and knowledgeable. More

Great service Everything is easy from appointment to pickup. Service advisor was excellent and kept me up to date. Everyone I encountered was very nice and helpful. Everything is easy from appointment to pickup. Service advisor was excellent and kept me up to date. Everyone I encountered was very nice and helpful. More

Scheduled service/recall I had a scheduled appointment and even through the stress and chaos of the holidays approaching, Jody Smith was very kind, patient, and extremely help I had a scheduled appointment and even through the stress and chaos of the holidays approaching, Jody Smith was very kind, patient, and extremely helpful to make the process smooth and fast. Great customer service! More

Brake service I was originally at dealership for an airbag recall, but asked the technician to also check my brakes for wear. Satisfied with the work done. I was originally at dealership for an airbag recall, but asked the technician to also check my brakes for wear. Satisfied with the work done. More

2017 Civic Si Battery This is by far the best dealership in terms of servicing my vechile ! World class customer service and management. This is why I always bring my car h This is by far the best dealership in terms of servicing my vechile ! World class customer service and management. This is why I always bring my car here because they know how to take care of me. More

consistently strive to make customer happy Jerry was great to work with and took the time to walk through all the items (recall notices) with me to help me understand what was going to be done Jerry was great to work with and took the time to walk through all the items (recall notices) with me to help me understand what was going to be done to my vehicle. Jerry was also great at making sure my expectations were met. Our car didn't get washed (which is included in the service) because of the extreme cold the day of service, but Jerry followed up to say we could return anytime for a wash! More

Maintenance I was there for basic maintenance--oil change and tire rotation. I was in and out in less than an hour. Very professional staff - Abby Hermanson. I was there for basic maintenance--oil change and tire rotation. I was in and out in less than an hour. Very professional staff - Abby Hermanson. More