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Herb Chambers Hyundai of Auburn
Auburn, MA
1,442 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,442 reviews
September 30, 2016
Happy with my car but not really overall experience I love my car (so far) and I'm happy with the price. However, I wasn't totally satisfied with my actual experience at the dealer. So it depends on i I love my car (so far) and I'm happy with the price. However, I wasn't totally satisfied with my actual experience at the dealer. So it depends on if the ends justify the means for you. I spent a few hours in the dealership after originally setting up an appointment online. I was contacted by a customer sales representative who was helpful in setting it up, but was apparently not someone I would see again. Instead, the person I worked with was semi-knowledgeable about the different features of the cars, but sometimes I think just gave me a "yes" or "no" answer to questions even when not totally sure. There was also some miscommunication throughout the process, which led to a lot of frustration and delays and I felt that some of the communication from the salesperson was unprofessional and accusatory. The car was not completely cleaned after waiting 40 minutes a week after purchase at the dealer for it- bits of plastic stuck in places, stickers on the tires, etc. I didn't even get to ring the gong when I got the car! Anyway, I've heard from many that the Hyundai dealers in surrounding areas will treat you better and offer better deals, so it might be worth checking out others before settling with a purchase from Auburn. More
by krameralis
Verified Customer
September 29, 2016
Totally impressed Meagan was awesome. I walked in simply looking for numbers on a trade in and I fell in love with my Sonata and got to drive it home the same night all Meagan was awesome. I walked in simply looking for numbers on a trade in and I fell in love with my Sonata and got to drive it home the same night all thanks to Meagan. I definitely recommend her and this dealership. They genuinely want to help. More
by Kelegeny
Employees Worked With
Rusty Clifford, Meagan Marquis
September 27, 2016
Exceptional/outstanding/terrific & more! From the General Sales Mgr. to the receptionist, all were exceptional. Adam, Ryan, Zeke,Jean, Andrew @ Mehgan were great. They were professional,kind, From the General Sales Mgr. to the receptionist, all were exceptional. Adam, Ryan, Zeke,Jean, Andrew @ Mehgan were great. They were professional,kind, helpful & more. I have traded & purchased many vehicles in my lifetime (I am 80 yrs young) & it was without a doubt thy best car buying experience in my life. Please take good care of them. I love my new Sante Fe. Thanks again, Tom McCain. PS: I hope that Herb Chambers sees this review. More
by Buddy121
Employees Worked With
Ryan McLean (OUTSTANDING)/ Andrew Christensen (OUTSTANDING), Rusty Clifford, Meagan Marquis, Adam Mician, Adam Christensen, Bill Barrows, Zeke Idiagbonya, Ryan MacLean
September 27, 2016
Bad experience It's to many things to list about what went wrong with this sale all I can say is that don't finance your purchase pay cash if you don't it will take It's to many things to list about what went wrong with this sale all I can say is that don't finance your purchase pay cash if you don't it will take weeks to get the paperwork fixed and sent to the bank and I don't want a phone call I'm done with this dealership More
by SWAGGONER24
Employees Worked With
Meagan Marquis
September 24, 2016
2017 Sonata Great experience! Crystal was super nice, very helpful, and knowledgable. She was patient and showed us all the cars we wanted to see. Thank you Cry Great experience! Crystal was super nice, very helpful, and knowledgable. She was patient and showed us all the cars we wanted to see. Thank you Crystal! More
by Vacasucio
Employees Worked With
Crystal Floyd, Rusty Clifford
September 24, 2016
Satisfaction My level of satisfaction for my visit is very high. I was met at the door by Crystal and her friendliness, expertise, and knowledge was refreshing. I My level of satisfaction for my visit is very high. I was met at the door by Crystal and her friendliness, expertise, and knowledge was refreshing. I would recommend this dealership to my friends and anyone else who will listen. Thank you. Tim Girouard More
by timg2010
Employees Worked With
Crystal Floyd
September 23, 2016
Telepman Review 2017 Tucson I came into the dealership with a specific goal and set of expectations. These were both met to my satisfaction. Questions were answered in a straight I came into the dealership with a specific goal and set of expectations. These were both met to my satisfaction. Questions were answered in a straight forward and professional manner. No pressure was sensed. Excellent overall experience. More
by dtelepman
September 23, 2016
none I was pleased with Paul Webber's knowledge of the vehicle and the aspects of purchasing same. He worked seamlessly with the co-workers and was straigh I was pleased with Paul Webber's knowledge of the vehicle and the aspects of purchasing same. He worked seamlessly with the co-workers and was straightforward in his responses to my inquiries. Overall, he was so helpful that I cancelled my other plans to visit other manufacturer's and dealers. More
by adamsinspencer
Employees Worked With
Paul Webber
September 20, 2016
Great service in Auburn We were going through credit restoration and were hesitant to approach any dealers for fear of rejection. Jeff Allen and the crew at Herb Chambers Hyu We were going through credit restoration and were hesitant to approach any dealers for fear of rejection. Jeff Allen and the crew at Herb Chambers Hyundai of Auburn were friendly, courteous, knowledgeable and explained the entire process. Once we made the choice to go ahead, they went to bat for us and found a car in our budget and to our specs, a lender and terms we could live with. They also took care of registration, plates, and inspection, all we had to do was get insurance and we just emailed the proof. Once the plates and paperwork was done, the car was driven to me at work. This was our first car purchase and everyone involved made it as smooth and enjoyable as possible. I definitely intend to make future purchases with Herb Chambers. Thank you for all you have done. More
by Kando
September 17, 2016
Sonata purchase This is the 3rd vehicle purchase from herb chambers and the 2nd with Marty Reardon. Had another smooth transaction at herb chambers Marty is the best This is the 3rd vehicle purchase from herb chambers and the 2nd with Marty Reardon. Had another smooth transaction at herb chambers Marty is the best thank you!!! More
by bassanddrum69
