Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Hyundai of Auburn
Auburn, MA
1,443 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,443 reviews
September 01, 2015
Changed The Agreement At The Last Minute - DO NOT GO HERE! I exchanged multiple emails with employees (Alpha and Menwon) at Herb Chambers in order to minimize any time spent at the actual dealership. I am meti I exchanged multiple emails with employees (Alpha and Menwon) at Herb Chambers in order to minimize any time spent at the actual dealership. I am meticulous with my words and request so I made sure everything was agreed to before I drove the 45 minutes to Auburn to finalize the deal. I even had the email on my phone and they had it printed out in front of them! The salesman (Dave) took all the information and spent 30-40 minutes walking between his desk and the manager's desk making copies, giving them mileage on the the lease turn-in, etc. Finally he presented me with the numbers to get the deal done and they were completely different than what I came in for. I showed him what the agreed to deal was and, of course, he went back to his manager. He came back and told me all the various fees and payments that agreement didn't cover. I explained that this was already agreed to with very specific language. He looked at me with a blank stare so I said, "Are you telling me that that deal doesn't exist?" He said yes and I said I'm leaving. There are plenty of other options in the area without needing to deal with people who won't honor agreements. Take my advice and steer clear of this place. More
by DancingCatfish
Employees Worked With
Alpha Comara, David Anglin
August 31, 2015
Car buying experience I would like to shout out David Caraballo Jr. for assisting me in the car buying process. He was superb and made me feel very at ease. Explained the p I would like to shout out David Caraballo Jr. for assisting me in the car buying process. He was superb and made me feel very at ease. Explained the process in a professional manner and made me feel comfortable in obtaining the car I wanted. Also, Anthony Bailey was great with the financials and was easy to talk to very friendly and professional. I was not nervous and I felt great! More
by Carai001
Employees Worked With
David Caraballo Jr. and Anthony Bailey
August 27, 2015
Loving my new Santa Fe David and Joey went above and beyond to get me the perfect vehicle. They treated me as if I were a family member. I would highly recommend this dealer David and Joey went above and beyond to get me the perfect vehicle. They treated me as if I were a family member. I would highly recommend this dealership to my friends and family. More
by TINAJUSIEWICZ
Verified CustomerEmployees Worked With
David Anglin
August 19, 2015
Excellent Service David Anglin a great seller have knowledge of every single detail of the product he is selling I will strongly recommend him to my co-workers and the David Anglin a great seller have knowledge of every single detail of the product he is selling I will strongly recommend him to my co-workers and the dealer as well. More
by VICTOR08121972
Employees Worked With
David Anglin
August 18, 2015
My experience with Hyundai was easy, and friendly. My experience with Hyundai was easy, and I appreciate the timeliness in which the whole process was executed. I needed a new reliable vehicle right aw My experience with Hyundai was easy, and I appreciate the timeliness in which the whole process was executed. I needed a new reliable vehicle right away and was able to do so through Hyundai. More
by KAYLE.EULOTH
Employees Worked With
August 14, 2015
Very pleased with the Dealership in the process of purchases During the eperience of purchasing two Hyundai Elantras, 2012, and 2016 models, with the assistance of Salesperson Marty Reardon, as well Sales Manage During the eperience of purchasing two Hyundai Elantras, 2012, and 2016 models, with the assistance of Salesperson Marty Reardon, as well Sales Manager, Devin Sullivan, the entire experiences were handeled very professional on both occations. I would recommend Herb Chambers of Auburn Mass to anyone wishing to make a purchase of a new or used vehicle at any time. The Trombley family wishes to thank these two very professinal employees for all their assistance. More
by SOUTHVETSERV
August 11, 2015
Excellent The staff at Hyundai of Auburn, Massachussetts were amazing. They addressed all of our needs and set us upnwith a car we adore and that was very affor The staff at Hyundai of Auburn, Massachussetts were amazing. They addressed all of our needs and set us upnwith a car we adore and that was very affordable. We had heard Jeff Allen was great and wev weren't disappointed he was just as wonderful, we got our car quickly, and everything we needed or needed to know was taken care of. The financial team was also amazing, I can't remember thev name of the man that took care of my fiance and I but he was absolutely wonderful, we only met with him briefly. More
by LINDSEYSHEMWELL
Employees Worked With
August 11, 2015
First service visit Went to Herb Chambers Hyundai in Auburn today for my first service visit since we bought our new Hyundai Veloster. They hit a home run. You'd think I Went to Herb Chambers Hyundai in Auburn today for my first service visit since we bought our new Hyundai Veloster. They hit a home run. You'd think I was their only customer. Smooth and professional. They explained AND showed me everything they did...perfecto. Whoda thunk? They earned my trust in them. More
by Boston Red
August 09, 2015
Great price; great service! Very professional and knowledgeable staff. Marty was easy to work with. This is the 4th Hyundai that our family has purchased from Herb Chambers and w Very professional and knowledgeable staff. Marty was easy to work with. This is the 4th Hyundai that our family has purchased from Herb Chambers and we will be back. More
by BFREDW
Employees Worked With
August 08, 2015
Worst experience ever I went in already having been financed. I wanted a new accent I was told I was to upside down on my car but they showed me a used one to look at. Not I went in already having been financed. I wanted a new accent I was told I was to upside down on my car but they showed me a used one to look at. Not only did the sakes rep lag behind me abs tear me like a second class citazen they couldn't find the car they wanted to show me. Eventually they found it I put my head in it and said someone smoked in this car. The two said o really? Yeah really! I was then told I could get it for 500 a month. I told him no and he said nothing els he could do for me. Well a few days latter I brought the same information to route 2 Hyundai and guess what not only where they kind and helpful and I drove off the lot with a 2016 Elantra. For 162 a month less then herb offered. Do not buy a car from these people they will just screw you over. More
by Medic44
Employees Worked With
