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Herb Chambers Hyundai of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.7
1,438 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,438 reviews

March 15, 2024

I was very disappointed today with the price quoted $700. 00 on my front brakes. Time to finish 3 hours to wait. I decided NOPE don't think so.!!! I went elsewhere and I dropped Hundreds and hours off my time More

by maugertrzcinski
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Herb Chambers Hyundai of Auburn responded

Maugertrzcinski, we aim for competitive pricing and efficient service so this feedback is important to us. If you're open to discussing this further, we'd appreciate the opportunity to understand more about your experience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

March 14, 2024

Scheduled my lease for a service appointment and everything went smoothly. I was able to call in to book an appointment the day before. I dropped the car off and waited in the customer area which wa More

by dsajorda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi D Sajorda! We're glad to know that your service appointment went smoothly and you found our customer area comfortable at Herb Chambers Hyundai of Auburn. We aim for efficient, top-notch service! Thanks for the positive feedback!

March 14, 2024

Customer service was outstanding. Easy process and they also washed my car, I enjoyed a cup of coffee waiting. More

by Christine777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel A
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Mar 15, 2024 -

Herb Chambers Hyundai of Auburn responded

Christine, we're glad to know you had an outstanding experience at Herb Chambers Hyundai of Auburn! It's great that our team could make your visit comfortable and efficient. See you next time!

March 13, 2024

From purchase of vehicle , to ease of setting appointment for first oil change, to the service, this dealership has been a pleasure to deal with! Customer service is excellent! Would highly recommend. More

by browndanielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Herb Chambers Hyundai of Auburn responded

Danielle, we're so glad to know you've had a positive experience with us at Herb Chambers Hyundai of Auburn! We appreciate your recommendation and look forward to assisting you in the future.

March 11, 2024

The wait was longer then expected, however everyone was friendly and helpful. I haven’t picked up the vehicle as of yet. More

by bibbolena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Bibbo Lena! We appreciate your patience and understanding with the wait time at Herb Chambers Hyundai of Auburn. We're glad to know that our team was friendly and helpful, we'll do everything possible to ensure a smooth pickup process for you!

March 09, 2024

Clear communication and friendly service. I appreciated the no pressure situations approach. Would return for service again. More

by ees06004
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you appreciated our clear communication and friendly service at Herb Chambers Hyundai of Auburn. We look forward to serving you again in the future! Safe travels!

March 07, 2024

Always treated well and kept informed of progress or problems. Three of my family’s four cards are maintained and serviced here. More

by brianjanders22058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel A.
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Mar 08, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for trusting the Herb Chambers Hyundai of Auburn team with your family's vehicles! We're grateful for your continued support and look forward to your next visit!

March 07, 2024

Excellent costomer service, nice and clean. They also have a coffee bar with a variation of coffees. More

by Porto_usa
Recommend Dealer
Yes
Employees Worked With
Jefrey michael
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Mar 07, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for visiting Herb Chambers Hyundai of Auburn! We appreciate your kind feedback and hope to see you again next time!

March 03, 2024

Jeffrey could not find my appt, however, he got me in and out in less than an hour. More

by Beausols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Herb Chambers Hyundai of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Hyundai of Auburn this awesome review, thank you!

March 01, 2024

I was pleased with the time it took to service my vehicle. Just about 1 hour from when I arrived. Much shorter than my other vehicle at another local dealer. Thanks for being so efficient! More

by Bob B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Herb Chambers Hyundai of Auburn responded

Bob, we're glad to know you appreciated our efficient service at Herb Chambers Hyundai of Auburn. We aim for quick and quality work! Thanks for your feedback.

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