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Herb Chambers Hyundai of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.7
1,316 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,316 reviews

April 02, 2024

Service department is always efficient and friendly. It was a bonus to have car washed! Thank you More

by cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Cat! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers Hyundai of Auburn! We'll see you next time!

Helpful
March 30, 2024

Our experience was positive from start to finish. We received excellent service from our Sales and Credit reps. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Bob! We're glad to know that your experience at Herb Chambers Hyundai of Auburn was positive from start to finish. Thanks for the shout-out about our sales and credit reps!

Helpful
March 29, 2024

I was very impressed and highly recommend them! I'm a newbie to Herb Chambers dealership and would never go anywhere else now. Everyone I worked with was so nice, honest and fair. I'm very happy More

by icecreamqueen28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan (five star)
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Mar 29, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi! We're delighted to know that you had a great experience with us at Herb Chambers Hyundai of Auburn! It's wonderful that our team could impress you and make your purchase process smooth. We look forward to serving all your future car needs!

Helpful
March 27, 2024

They all were great that i had worked with when I got my new Tucson . friendly knowledgeable definitely would recommend them More

by dldavey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Herb Chambers Hyundai of Auburn responded

We're so glad to know you had a great experience with our team at Herb Chambers Hyundai of Auburn. Enjoy your new Tucson and thanks for recommending us!

Helpful
March 27, 2024

Very professional dealer. They want to get you into a new car and they want to do it quick. In such a competitive car market, striking the “ultimate” deal is borderline imposs More

by Captain1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Langevin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Herb Chambers Hyundai of Auburn responded

We appreciate your feedback! Our team at Herb Chambers Hyundai of Auburn is always ready to work with our customers to make the car buying process as smooth and quick as possible. We're glad we could assist you in finding a deal that works for you. Safe travels in your new vehicle!

Helpful
March 25, 2024

I have had a great experience. I received an a customer oriented service which left me impressed. I will come back again if needed. More

by Danutcomoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know you had a great experience with our team at Herb Chambers Hyundai of Auburn. We look forward to serving you again in the future! Safe travels!

Helpful
March 25, 2024

Well communication, n they serviced my problem quickly. Was very informative explaining the problem n how to resolve my questions. More

by lindabru2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know our team at Herb Chambers Hyundai of Auburn was able to assist you promptly and provide clear information. Thanks for sharing your experience, we appreciate it!

Helpful
March 18, 2024

It's a good place. They offering good service. Sometimes we have a hard time to find time to make appointments. More

by goigrasseschi5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rutherford
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi! We appreciate your feedback and are glad to know that you've found our service at Herb Chambers Hyundai of Auburn satisfactory. We're always working on improving, so we'll take note of the scheduling concern. Thanks for sharing!

Helpful
March 15, 2024

I was very disappointed today with the price quoted $700. 00 on my front brakes. Time to finish 3 hours to wait. I decided NOPE don't think so.!!! I went elsewhere and I dropped Hundreds and hours off my time More

by maugertrzcinski
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Herb Chambers Hyundai of Auburn responded

Maugertrzcinski, we aim for competitive pricing and efficient service so this feedback is important to us. If you're open to discussing this further, we'd appreciate the opportunity to understand more about your experience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Helpful
March 14, 2024

Customer service was outstanding. Easy process and they also washed my car, I enjoyed a cup of coffee waiting. More

by Christine777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel A
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Mar 15, 2024 -

Herb Chambers Hyundai of Auburn responded

Christine, we're glad to know you had an outstanding experience at Herb Chambers Hyundai of Auburn! It's great that our team could make your visit comfortable and efficient. See you next time!

Helpful
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