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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,434 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,434 reviews

July 10, 2023

A pleasant experience purchasing My ford Explorer. The salesman Steve Miller was very helpful and informative and everyone there made me feel comfortable I will definitely recommend them to anyone I More

by Joe Stapleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mician
Jul 11, 2023 -

Herb Chambers Hyundai of Auburn responded

Hey Joe, thank you for choosing Herb Chambers Hyundai of Auburn! We're delighted to hear that Steve provided helpful service during your car purchase. We appreciate your kind recommendation and hope you enjoy your Explorer! Safe travels!

July 08, 2023

The salesman were extremely helpful and knowledgeable. I was in need of a new car quickly and the salesman who helped me made sure I was able to get my car in a week. More

by tootsybabe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mician
Jul 10, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! We're so glad our Herb Chambers Hyundai of Auburn team could get you into your new car quickly and we'll be sure to let them know how much you appreciate their speedy service. Enjoy your new ride and please don't hesitate to reach out if there's anything else we can do for you!

July 07, 2023

Steve Miller was very helpful through every step or the process. Highly recommend him if you are in the market for a new vehicle. More

by bc5135
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Herb Chambers Hyundai of Auburn responded

We're so glad to hear that Steve provided you with excellent assistance at Herb Chambers Hyundai of Auburn! Thank you for recommending him and choosing us for your vehicle needs. Have a great day!

July 06, 2023

The service dept here is great. They are always friendly and efficient and explain things very thoroughly so you don't feel like they're taking advantage of you (have had that bad e More

by maureenevabutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iffy (don't have last name), Jimmy Eisnor
Jul 07, 2023 -

Herb Chambers Hyundai of Auburn responded

Maureen, thank you for the kind words! We're glad to hear that our service department provided you with friendly and efficient service. Iffy will be happy to know that he was able to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day!

July 02, 2023

Always prompt and friendly, this is one of the very best dealers I have ever Don business. Ethan, the service rep today did a great job! More

by Winterskn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ethan
Jul 05, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind words and loyalty! We're glad to hear that Ethan provided you with a great experience during your recent visit. We appreciate your business and look forward to seeing you again at Herb Chambers Hyundai of Auburn!

July 01, 2023

The service was good Brittany was great very professional all in all she was outstanding More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Herb Chambers Hyundai of Auburn responded

Brittany & the team appreciate your kind review, Ronnie, and hope to see you again next time here at Herb Chambers Hyundai of Auburn! Take care!

July 01, 2023

Seriously you sell a car free oil changes first 3 years. Go in for 2 nd oil change and it costs me $90.00. Its not only used car salesmen who lie thru their teeth. Atty General will be contacted next week. More

by Roselauria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty
Jul 19, 2023 -

Herb Chambers Hyundai of Auburn responded

Roselauria, I apologize for any confusion regarding the oil changes. We strive to provide transparent and accurate information to our customers, so it's disappointing that we have left the wrong impression. I would appreciate the opportunity to discuss this further with you and see what more I can do to assist. Please reach out at your convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

June 27, 2023

Solid service. These guys are knowledgeable and professional.Too bad Hyundai doesn’t stand for it 10 years/ 100 miles warranty if you are a second owner, so so keep More

by Khaliecr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Iffy
Jun 28, 2023 -

Herb Chambers Hyundai of Auburn responded

Thanks for the review, Khaliecr! We appreciate your kind words about our knowledgeable and professional team. If you have any further questions or concerns, please don't hesitate to reach out. Have a great day! - Herb Chambers Hyundai of Auburn

June 20, 2023

Friendly, helpful, straightforward, like the no haggling approach, good value and fair trade in price. More

by rgranahan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Herb Chambers Hyundai of Auburn responded

Thanks for the great review! We're glad you had a friendly and straightforward experience at Herb Chambers Hyundai of Auburn. We appreciate your support and hope to see you again soon!

June 17, 2023

I was not a fan back in 2011 when I bought my Elantra. Issues with us using our own credit union, the misplacement of a certified check and it just wasn't a fun experience. This purchase of our new Hyun More

by mmandvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan and Brittney Service associates
Jun 20, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for giving us another chance to earn your business and for taking the time to leave such a positive review! We're thrilled to hear about your recent experiences and we'll be sure to let Ethan, Brittney & the rest of the team know how much you appreciate their helpful & professional service. Take care and please don't hesitate to reach out the next time we can be of assistance! - Herb Chambers Hyundai of Auburn

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