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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,433 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,433 reviews

June 09, 2021

Good service and fast no back and forth and like other dealership they explain everything to me and they answer all my questions I’m so happy with my car More

by jhernandez0071
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Hyundai of Auburn responded

We're so happy to hear this! Thank you for the great review and rating! It means a lot to have you on our team! - Herb Chambers Hyundai of Auburn

June 09, 2021

I purchased a Genesis great car great service I have since traded for another,and sent all documents to the finance office to cancel all warranties purchased 3 months ago no responses had to call div of More

by Kenny g
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Grier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Herb Chambers Hyundai of Auburn responded

Kenny- thank you for bringing this to our attention. It is never our intention to leave a customer without a response. Please reach out to me directly and I can address this for you. Rusty Clifford - General Manager - rclifford@herbchambers.com

Jul 22, 2021 -

Kenny g responded

Thank you Rusty,you were awesome dealing with this issue Look forward to doing business with you in the near future. Regards, Kenny

June 09, 2021

Good service pleasant staff easy check in and out , clean waiting area with drink and snack options, easy to book service online,, I would recommend this place. More

by jules
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Jun 09, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you, Jules, for stopping by to leave Herb Chambers Hyundai of Auburn a wonderful review!

June 08, 2021

Quick to respond to my problem and quick to fix it. I made the appointment on their website 3 days ago and they fixed it today….Everyone I talked to were very pleasant and interested in my problem,… More

by Campernut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jun 09, 2021 -

Herb Chambers Hyundai of Auburn responded

Thanks for trusting the Herb Chambers Hyundai of Auburn service team! It was our pleasure to take care of you.

June 08, 2021

I dealt with Paul Weber to purchase a new Hyundai Tucson limited. It was a hot day and I told Paul I didn’t want to spend all day in the dealership. Paul was great and put together a deal and closing paperw More

by Massb1198
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Hyundai of Auburn responded

Thanks for sharing your experience with Paul at Herb Chambers Hyundai of Auburn! We're glad he could work to make your experience quick and painless and you drove away in your new Hyundai Tuscan limited. Safe travels!

June 05, 2021

I had no issues with the purchase of my vehicle at Herb Chambers Hyundai. Paul answered all of my questions and applied zero pressure to buy More

by JVB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Herb Chambers Hyundai of Auburn responded

We're so happy our team could help make this a five-star purchase experience! Thank you for the awesome review! – Herb Chambers Hyundai of Auburn

June 02, 2021

Excellent service, friendly atmosphere. Thank you! Thanks thanks thanks, thanks, thanks, thank you! Yes yes yes yes yes yes yes yes yes yes yes yes More

by kat-cm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James, Matt Carney
Jun 03, 2021 -

Herb Chambers Hyundai of Auburn responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Hyundai of Auburn!

May 29, 2021

Paul and the team at Herb Chambers we're great. Everyone was professional and friendly. The purchase went smoothly. I would travel from Western MA again to use this dealership. More

by smoria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Herb Chambers Hyundai of Auburn responded

We appreciate the great feedback about Paul and our team! Thanks for your business, from all of us here at Herb Chambers Hyundai of Auburn and we'll see you next time!

May 28, 2021

A very pleasant and positive experience. Sales rep, Paul Webber, was extremely proficient and nice to deal with. He fielded and provided answers to a broad rage of questions that I put to him, and worked w More

by Paul_collins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Herb Chambers Hyundai of Auburn responded

This is so great to hear! Thank you, Paul! We'll be sure to share this with your sales rep, Paul! We appreciate your five-star rating and hope you love your new ride! - Herb Chambers Hyundai of Auburn

May 27, 2021

The service and hospitality at Herb Chambers Hyundai is wonderful. All the staff are extremely professional and kind. I’ve been buying and servicing cars there for 30+ years. Phyllis More

by phyllisjaillet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty-Salesman, Matt Carney
Jun 01, 2021 -

Herb Chambers Hyundai of Auburn responded

We are so appreciative of having you as our customer, Phyllis! Thank you for being a faithful Herb Chambers Hyundai of Auburn customer for all these years! We'll see you at your next appointment for more five-star care!

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