Herb Chambers Hyundai of Auburn

Another Hyundai Sonata Just acquired my second Hyundai Sonata . This one from Marty Reardon at the Herb Chamber Hyundai in Auburn Massachusetts. Cant tell you how easy it wa Just acquired my second Hyundai Sonata . This one from Marty Reardon at the Herb Chamber Hyundai in Auburn Massachusetts. Cant tell you how easy it was and what a great deal I got on the new new 2019 Hyundai Sonata. Great looking car, rides beautifully and tons of standard equipment make this a nice everyday commuter vehicle. More

Hyundai Elantra We had an excellent experience with Bryan Connery. He heard our requirements and made it happen. He was very knowledgeable and answered our questions We had an excellent experience with Bryan Connery. He heard our requirements and made it happen. He was very knowledgeable and answered our questions with ease! The team he worked with all made us feel like they had our backs. We drove our new Hyundai home the same day and are very happy with it! Thanks again Bryan Connery and his team at Herb Chambers! More

A Truly Great Experience with Mike Lemoine I had an excellent experience with Mike Lemoine from the moment I walked into the dealership until the next day when I drove off with my new Elantra. I had an excellent experience with Mike Lemoine from the moment I walked into the dealership until the next day when I drove off with my new Elantra. Mike listened to what I wanted, spent time on the lot looking at cars, test driving, answering my questions, and giving me all the information I needed to make a well informed decision. I came prepared with what I had in mind and a budget that I was committed to sticking to and Mike made it happen. He was professional and attentive, yet in no way pushy, which was extremely important to me. He was confident and enthusiastic about the products. He had my car ready and went the extra mile to make this happen smoothly. I highly recommend Mike and Herb Chambers Hyundai. By Joan More

2nd times a charm Last year we purchased a 2018 Hyundai Elantra at this dealership. We had done business here before. We have always had a good experience. The vehicle Last year we purchased a 2018 Hyundai Elantra at this dealership. We had done business here before. We have always had a good experience. The vehicle we purchased had some issues but the service department did their best to correct them. The team of Rusty Clifford, Matt Carney, and Marty Reardon came to the conclusion that instead of inconveniencing us further we may be interested in upgrading for a 2019: WOW, Were we excited and their offer was tremendous, thank you guys for all your hard work in making what could have become a problem into a very pleasant solution!! More

Several Vehicles over Several Years My Family has purchased several vehicles over several years from Marty at Herb Chambers Hyundai on Auburn. Hyundai, HerbCahmbers abd Hyundai continue My Family has purchased several vehicles over several years from Marty at Herb Chambers Hyundai on Auburn. Hyundai, HerbCahmbers abd Hyundai continue to consistently deliver a quality vehicle time and time again More

5 stars to sales (Stan Otoo-Genesis) 3 stars to Finance dept The positives: Stan Otoo-Genesis, I've worked with him twice now, he sold me my 2015 Veloster Turbo, which I traded in just recently for a 2019 Kona U The positives: Stan Otoo-Genesis, I've worked with him twice now, he sold me my 2015 Veloster Turbo, which I traded in just recently for a 2019 Kona Ultimate, both purchases handled by Stan. I feel like he is genuinely trying to get me a fair price and not up sell me on things, can't say the same for Finance (will get to that below in the negatives). During the 4 year span he always recognized me whenever I was in for service, which is nice, considering in 4 years he has probably seen hundreds or thousands of faces in and out. Btw Stan has a ton of employee awards on his desk, clearly he sells a lot of cars. The negatives; they charge in my opinion way too high of a doc processing fee (the cost to prepare the paperwork), MA doesn't cap this fee this by law, but the median documentation fee cost in 2018 was $395 in MA, you can find this info online, they charged me $459, do I think almost $500 worth of paperwork was needed to be prepared during the entire purchasing process? No, I don't think so, total mark up there. If I had known I would have negotiated further to have this fee offset in the purchase price but I didn't catch this until after the purchase, equally my fault for not combing through the paper work line item to line item. Another thing I don't like, and I don't know if this is something encouraged by management or finance, but they really push you to purchase a la carte extras for your vehicle (warranties, gap insurance, etc), not by the salesmen, no this is pushed on you by finance when you've agreed to make a purchase (same happened to me when I bought the Veloster in 2015). These extras must be high margin for them. For example they try to push a Simonix protective coating on you, it is even mislabeled as "Standard" on the ipad menu they display all these extras on, it is not "Standard" you have to pay extra for it, it adds to your total monthly payments. This is misleading, and they will not let you know you can opt-out of these extras unless you directly ask them. If you are like most people and are just interested in the car, nothing more, I suggest you tell them to skip this and get right to discussing the line items of the purchase. I also think they direct you to a preferred lender, you can take a guess why, because the APR I got is pretty high almost 5%, I know I can get closer to 3% when I refinance, something I will be doing ASAP. More

The epitomy of excellence From the moment that Jackie first contacted me regarding a car I was interested in, her dedication and commitment to ensuring that everything went wel From the moment that Jackie first contacted me regarding a car I was interested in, her dedication and commitment to ensuring that everything went well,was both admirable and commendable She is definitely a major asset to this dealership. More

New Kona Just bought a new Kona from Herb Chamber Hyundai of Auburn. Stan Otoo-Genesis was the best . The most professional, and was a pleasure to work with. H Just bought a new Kona from Herb Chamber Hyundai of Auburn. Stan Otoo-Genesis was the best . The most professional, and was a pleasure to work with. He got me the exact car I wanted, in the color I wanted, and with the features I wanted. I had been leasing a Nissan from another dealership and Stan took care of everything regarding the lease and turning in the car for me, i just had to show up and sign the paperwork. I would recommend Stan and Herb Chambers auburn to everyone looking for a new car. I could not of had a better experience. More

Repeat Customer because of this dealership and Staff April 2019 - This is my 2nd Sonata purchased through this dealership because I had such a great experience with them in 2015. ALL of the staff is ver April 2019 - This is my 2nd Sonata purchased through this dealership because I had such a great experience with them in 2015. ALL of the staff is very helpful and friendly. Marty Reardon is one of the best salesman I've encountered in years. Highly Recommend Herb Chambers Hyundai of Auburn, MA. I live in NH but came back to MA to buy. Love my 2019 Hyundai Sonata! More

Car buying with Stan the man This was the best car buying experience I’ve ever had. Stan was very helpful with finding the car I wanted and with helping me through the money situa This was the best car buying experience I’ve ever had. Stan was very helpful with finding the car I wanted and with helping me through the money situation. I would recommend anyone to come to this dealership and speak with Stan the next time you want to buy a car. More