Herb Chambers Hyundai of Auburn - Service Center

Alexandra from Herb Chambers Hyundai of Auburn was super nice and efficient. She was very positive and made “ my errand” be a positive and painless experience. They took my car in as scheduled and were done nice and efficient. She was very positive and made “ my errand” be a positive and painless experience. They took my car in as scheduled and were done at the estimated time. Thank you. More

Excellent routine 15K service, except it has been known for months that my Palisade had a safety recall on the hitch. It was noted on my appointment. However when I went there, they did not have the part for months that my Palisade had a safety recall on the hitch. It was noted on my appointment. However when I went there, they did not have the part needed. I was told they needed my VIN number to order it but they certainly knew it and new of the recall. Very frustrating to go to the dealership and not get the work done. I may request a picture of the part before I bring it back! More

Just don’t like don’t offer a loaner car service taking more than 4 hours or longer like some other dealers do- very inconvenient to get ride to drop off car and go pick it up but know herb chambers isn’t more than 4 hours or longer like some other dealers do- very inconvenient to get ride to drop off car and go pick it up but know herb chambers isn’t going to change policy - believe u lose a lot of customers by not offering some kind of service to help customers with this issue like other dealers like Toyota for instance….. More

Very good very friemdly did job l In good time and advised me about next service scheduule advised me about next service scheduule More

We’ve been using this dealership on our Hyundai vehicles for many years. The service advisors are always awesome and listen to concerns. Great job! for many years. The service advisors are always awesome and listen to concerns. Great job! More

Cars are great. I have bought 3 vehicles from this dealership. Service lead time the last few years is horrendous. We just purchased a new car, wanted a Hyundai but I have bought 3 vehicles from this dealership. Service lead time the last few years is horrendous. We just purchased a new car, wanted a Hyundai but couldn't buy here because appointments for service are 6 weeks out. As the old adage says "the first car is sold in the showroom, all the rest are sold in the service department." So true! Before you buy a car here, try making a service appointment and see how far out it is...buyer warned! More

Alex was great. We purchased this vehicle in March. The engine needed to be replaced. The dealer (McGovern) didn't tell us Hyundai has been been have engine issue. N We purchased this vehicle in March. The engine needed to be replaced. The dealer (McGovern) didn't tell us Hyundai has been been have engine issue. Nor did they tell us Hyundai had extended the engine warranty, due to that issue. We were told immediately by the people at Herb Chambers about the warranty. They took care everything. Not a penny out of pocket for us. We are very happy with the service. More

Jiffy was very nice. The dealership was very professional They did a great job. Thanks you The dealership was very professional They did a great job. Thanks you More

Prompt service. Upon arrival, the tech listened to other minor concerns. They produced answers while I waited for my oil change. They Now use synthetic oil which now Upon arrival, the tech listened to other minor concerns. They produced answers while I waited for my oil change. They Now use synthetic oil which now will increase my mileage between changes.. I was in and out unless then an hour. More

I had An appointment for an oil change. The service advisor was great. The service was quick and I was Able to work while waiting. The service advisor was great. The service was quick and I was Able to work while waiting. More