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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
407 Reviews

407 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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May 17, 2023

Mt car broke down &was towed to herb chambers hyundai Auburn. It did not have appointment but they squeezed it in and had it back to me in 30 hrs from major repair. They would have had it back the next More

by linda54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept manager. don't remember her name, Dan Obara
May 19, 2023 -

Herb Chambers Hyundai of Auburn responded

We're sorry to hear about your vehicle's service issues, Linda. We are glad our team could help take care of it and appreciate your patience while we waited for the part to arrive. We hope your vehicle runs much smoother now and look forward to seeing you for routine maintenance in the future! Thank you! - Herb Chambers Hyundai of Auburn

May 09, 2023

Service department does a good job by getting customers in and out of the building for customers to go on with their daily activities. They also take the time to explain what needs to be done. Great servic More

by Bennett Amoah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
May 11, 2023 -

Herb Chambers Hyundai of Auburn responded

Bennett, We're glad you had such a positive experience working with our team! We love to know you trust us with your vehicle's care and look forward to earning five stars again next time! Thank you for choosing Herb Chambers Hyundai of Auburn!

May 08, 2023

Excellent service, from the time I pulled into service bay until was handed my keys. Great job Herb Chambers Hyundai Special thanks to Iffy and Stan .fir helping to upload my contacts More

by Paulav
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : IFFY
May 11, 2023 -

Herb Chambers Hyundai of Auburn responded

Hi Paula, We're glad Stan and Iffy provided five-star care and made the visit easier for you! We hope that you continue to enjoy your vehicle and look forward to your next service visit! Thank you! - Herb Chambers Hyundai of Auburn

May 05, 2023

I was satisfied with the service performed on my vehicle on the day it was done. More

by tima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Beckwith
May 08, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! It means a lot to hear that you're satisfied with the service provided by our team and we hope you won't hesitate to reach out if we can be of assistance again in the future! - Herb Chambers Hyundai of Auburn

May 04, 2023

Iffy in service was great! ! It would have been nice if the prior service advisor that I worked with at my last oil change warned me about my breaks that required replacement th More

by Derms77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna
May 05, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate your honest feedback. We're so glad to hear that your experience with our service team was great! However, we apologize for any inconvenience caused by not being notified about your brakes during the last oil change. We take this seriously and will do better in the future to ensure that you receive the most comprehensive service possible.

April 24, 2023

I was pleased with the attention given to ensure that after the supply problems were solved the expediency taken to restore my vehicle in a timely fashion was accomplished. More

by Elsie E. Vassar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iffy and Bob
Apr 26, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad to hear that our team at Herb Chambers Hyundai of Auburn restored your vehicle in a timely manner! Thank you for taking the time to share your positive experience with us! We hope to see you again soon!

April 21, 2023

Although they were fully booked for months, there were able to squeeze me in for an oil change. The vaccines and washed my car as well. They really take good care of my car every single time. More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy
Apr 24, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad we could help squeeze your vehicle in for an oil change, Dani! We hope to see you again for your next routine appointment! - Herb Chambers Hyundai of Auburn

April 14, 2023

Brittany was very professional and courteous and helpful Service is always top notch. Always very punctual More

by Susutmtmsusi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Apr 17, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for trusting Herb Chambers Hyundai of Auburn with your service needs! Brittany & the team appreciate your kind feedback and look forward to seeing you next time!

April 06, 2023

Everything went nice and smooth as planned. Thank you very much. You guys backed up the recall,a job well done! More

by Nattydaddy60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Apr 07, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for visiting Herb Chambers Hyundai of Auburn! We appreciate you taking the time to share your experience and hope you won't hesitate to reach out if we can assist you with any future automotive needs. Take care!

Apr 08, 2023 -

Nattydaddy60 responded

Thank you for your support,a job well done. The staff was very helpful also.

April 02, 2023

Billy did a great job getting my car in for service. And letting me know when it was done.He explained what service was done. #1 More

by Joseph
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Carr
Apr 04, 2023 -

Herb Chambers Hyundai of Auburn responded

Thanks for the excellent feedback, Joseph! We're happy to hear Billy took great care of you throughout your experience and we hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

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