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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
407 Reviews

407 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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December 23, 2022

I had a warranty repair of my Tucson. They made me wait 30 days for a service appointment after originally telling me 90 days until I complained that the car couldn't be driven safely unt More

by sdj6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Carr
Jan 03, 2023 -

Herb Chambers Hyundai of Auburn responded

Hello - we apologize for this inconvenience and would like the opportunity to discuss this situation with you further. Please contact me at your earliest convenience. Thanks, Rusty Clifford - General Manager - rclifford@herbchambers.com

Jan 03, 2023 -

sdj6 responded

Hello Rusty, I am not sure what there is to discuss. The car has been repaired. My email to Hyundai to expedite the repair was ignored for a week and then they emailed me a google search of other Hyundai dealers in my area. Please contact me if you think there is something further to discuss. Thanks, Steve

December 11, 2022

good service and quality work. i am defiantly happy with my dealings with Herb Chambers. More

by jimbo3356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! It means a lot to hear that you're happy and we look forward to your next visit with us here at Herb Chambers Hyundai of Auburn!

December 03, 2022

Outstanding service, and immaculate dealership. Was more than please that I came here today and was lucky to have had Alyssa Moran to help me. This has been a wonderful experience More

by psmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
Dec 05, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! It was a pleasure having you visit us here at Herb Chambers Hyundai of Auburn. Alyssa & the team hope to see you again next time!

December 02, 2022

Love Herb Chambers Hyundai of Auburn! Easy to deal with sales team and top notch service every single time! More

by VickiW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obara
Dec 02, 2022 -

Herb Chambers Hyundai of Auburn responded

We're honored to have you as a Herb Chambers Hyundai of Auburn customer, Vicki! Thanks for your support and we'll see you next time!

November 27, 2022

Service department was very efficient. James was very professional. I Took my Tucson for a recall and a oil change. More

by Christmas
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
Nov 29, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for visiting Herb Chambers Hyundai of Auburn! James & the team appreciate your kind review and hope to see you again in the future!

November 23, 2022

Professional and friendly employees, from the service department to sales. Clean and modern facility. Fast maintenance work with complementary car wash and vacuum. More

by ramos.carlos.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Obara
Nov 25, 2022 -

Herb Chambers Hyundai of Auburn responded

We appreciate you taking the time to share this wonderful feedback! Thanks for being a Herb Chambers Hyundai of Auburn customer - we'll see you at your next visit!

November 20, 2022

Service department took care of oil leak I had in my '17 Santa Fe despite being short staffed as is everyone else. James E., theAssistant Service Manager was pleasant, professional and thoughtful. More

by Tzted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
Nov 21, 2022 -

Herb Chambers Hyundai of Auburn responded

We're glad we could help you resolve this issue! Thank you for leaving James and Herb Chambers Hyundai of Auburn this five-star review!

November 19, 2022

Second (free) oil change and tire rotation done in less than the quoted 90 minutes on a Saturday while I waited. Perfect. More

by Dartgt64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
Nov 21, 2022 -

Herb Chambers Hyundai of Auburn responded

This is what we love to hear! Thank you for choosing Herb Chambers Hyundai of Auburn!

November 13, 2022

Bought 4 cars over 13 years - They have been amazing! Their service is the best. I am in sales and really beat my cars up, and they are great, keeping them in perfect condition! More

by Johnh413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Herb Chambers Hyundai of Auburn responded

It makes us happy knowing that you've felt confident returning to buy all your vehicles here for the past 13 years, John! Having you in the Herb Chambers Hyundai of Auburn family means a lot to us! Thank you for the great review!

November 12, 2022

I’d give more stars if I could! Friendly, fast, and efficient. I’ll definitely be back! More

by Rek576
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
Nov 14, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! We appreciate your support and look forward to seeing you again next time! - The Herb Chambers Hyundai of Auburn Team

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