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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,459 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,459 reviews

December 19, 2016

Sales review for Infiniti (Avein Watson) I bought a car from Avein Watson not long ago and my buying experience with him went very smooth. He had an answer for every question or concern I had More

by angel123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for your kind words! We are pleased to hear that Avein and Christian were able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Happy Holidays! James A. Bulger, General Manager

December 19, 2016

No need to go anywhere else I had been going to Herb Chambers Infiniti of Westborough for over 5 years. Exceptional service from Jonathan Stanhope and Matt Demers. They are not More

by ckchan0612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Stanhope
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! Our primary concern is delivering flawless customer service and I'm happy to know that Matt and Jonathan provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

December 18, 2016

Herb Chambers Infiniti of Westboro is OUSTANDING! The salesman, Jonathan, was well informed, respectful and patient. He helped me think thru what kind of car I really wanted and he encouraged me to te More

by LYNN SCHADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bulger, Jonathan Stanhope
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Lynn! It is so great to know that Jonathan provided you with an outstanding shopping experience. Our primary concern is delivering flawless customer service and I'm happy to know that he provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

December 18, 2016

Outstanding service! Leasing a new car was surprisingly pleasant and civilized experience!!! Michael Price was very helpful and easy to work with!! Thank you, Michael More

by Riva 1924
Recommend Dealer
Yes
Employees Worked With
Michael Price
Dec 19, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! I sincerely appreciate the time it took for you write this great review about Michael. We value your business and look forward to the opportunity to serve your automotive needs again in the future. Happy Holidays! James A. Bulger, General Manager

December 16, 2016

Terrific! INFINITI of Westboro is a terrific dealership to work with. I was a satisfied owner of several BMW's for 13 years and happened to stop by INFINITI of More

by Cathy
Recommend Dealer
Yes
Employees Worked With
James Bulger, Michael Price
Dec 16, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Cathy, for taking the time to share your experience with us! I’m thrilled to hear how happy you are. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

November 28, 2016

Outstanding ! My trip to Westborough dealership was rewarding! James Bulger and Michael Price were super professional, human , helpful and understanding!!!!! Got More

by Riva 1924
Recommend Dealer
Yes
Employees Worked With
James Bulger, Michael Price
Nov 29, 2016 -

Herb Chambers INFINITI of Westborough responded

What an outstanding review to read! I’m so happy to hear that you felt confident about your QX50 purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

November 05, 2016

Great! We had a great experience with Henry. He was very professional to work with, and it was a great all around experience at this dealership! We will defi More

by Loneill12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Henry Rodriguez
Nov 07, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you so much for your kind words! We are pleased to hear that Henry and Christian were able to assist you and that you had a great experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, James A. Bulger, General Manager

October 02, 2016

Sy Smit is an Excellent Salesman Helped my daughter buy a 2013 G37 Infinity. Sy Smit was so helpful and professional. He made our car shopping experience pleasurable. We got a great p More

by billtrader
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cantlin, Sy Smit
Oct 10, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that John and Sy provide to our customers and we'll be sure to pass along your kind words. Congratulations on your new Infiniti, we appreciate your business! Best, James A. Bulger, General Manager

September 27, 2016

Happy customer Just bought a beautiful Acura TSX at Infiniti of Westborough! Our salesman, Avein Watson went above and beyond to get us the best possible deal on t More

by tere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson
Sep 27, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to write this review! Avein and Christian are such assets to our team, as they continuously focus on providing our guests’ with the best customer service. They will be pleased to read your positive feedback. Congratulations on your new Acura and if you have any questions about your vehicle, please don't hesitate to reach out. Best, James A. Bulger, General Manager

September 22, 2016

Great Dealership Hassle free, great representatives to work with. Overall best dealership to buy Infiniti cars. I already referred few of my friends, would continue to More

by Infiniti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson, Eric Rafter
Sep 22, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing this terrific feedback. It’s a pleasure to read that Avein, Eric and Christian were able to assist you. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, James A. Bulger, General Manager

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