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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,460 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,460 reviews

January 30, 2016

Great buying experience I came to buy a car and Avein Watson was the sales person that helped me out. He knew what car would fit my budget and helped me get the best buying o More

by Billartey20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avein Watson, Eric Rafter
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Irvin, for taking the time to share your experience with Avein and Eric. I’m so glad to hear you had such an enjoyable visit. I will be certain to let them know they are doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

January 30, 2016

Excellent! I had the best experience with James and Avein. They went above and beyond to get me into an Infiniti. I would recommend everyone to go to Herb Chambe More

by Staceymb17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bulger, Avein Watson
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

I'm so happy to read that your car buying experience was such a positive one. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, James A. Bulger, General Manager

January 30, 2016

Outstanding Customer Sales and Service! Being a new mom I needed a simple and quick sales experience. I'm also in sales myself so cheesy "sales guys" annoy me pretty quickly :) Jonathan made More

by QPap7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with Jonathan. I’m so glad to hear you had such an enjoyable visit and that you found him to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

January 30, 2016

Great! My wife and I recently acquired a QX80 from Jonathan Stanhope and had an amazing experience. He is very knowledgeable and did a great job educating us More

by Irvin16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Irvin, for taking the time to share your experience with Jonathan. I’m so glad to hear you had such an enjoyable visit and that you found him to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

January 30, 2016

Treated with respect We had an idea of what we wanted, our sales rep was informative without being over zealous . He was courteous and even entertaining to our 5 year old More

by Lamica/b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to tell us about your experience. Hearing that Jonathan took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, James A. Bulger, General Manager

January 30, 2016

A great place to purchase your vehicle. My experience at herb chambers Infiniti In westborough was a great experience. From the moment you walk in , you tell yourself you have to get a vehic More

by Yusuke21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Jonathan was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, James A. Bulger, General Manager

January 30, 2016

HIGHLY RECOMMENDED I could not be happier with my experience at the Herb Chambers Infiniti dealership in Westborough, MA!! From start to finish the process was super smo More

by Egray93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with Christian and Jonathan. I’m so glad to hear you had such an enjoyable visit and that you found them to be informative and trustworthy. I will be certain to let them know they are doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

January 30, 2016

John Stanhope is the best sales guy there! Excellent customer service. I recommend John Stanhope, not only is her very personable but he will do whatever it takes for you to make it a quick pr More

by Acs325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with Jonathan. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, James A. Bulger, General Manager

January 30, 2016

Great experience Great experience, very friendly staff. Jon was very knowledgeable and answered all my questions Very nice, no pressure experience and would recomme More

by meghan young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Meghan. I’m so glad to hear you had such an enjoyable visit with Jonathan. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Infiniti of Westborough for your automotive needs! Sincerely, James A. Bulger, General Manager

January 30, 2016

100% loyalty because of experience My husband and I purchased an fx35 from Jonathan Stanhope a few years ago. We are in the process of looking for a new vehicle. All service spots have More

by mgove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Urraca, Jonathan Stanhope
Feb 01, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! I'm so happy to know that you enjoyed your recent experience with our team. We appreciate your recommendation and should there ever be anything else that we can assist you with, please don't hesitate to ask. Best, James A. Bulger, General Manager

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