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Herb Chambers INFINITI of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
1,439 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,439 reviews

October 31, 2023

Easy in for a battery change. I had no appointment. The accommodated me in an hour. Great service! More

by perron44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

October 27, 2023

Professional service with minimal wait time. Drop off the car and getting the loaner took 15 min. Tech sent a video of all required work and called to finalize the work order. Car pickup took 10 More

by MikeS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aliperta
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Oct 27, 2023 -

Herb Chambers INFINITI of Westborough responded

Mike, we're glad to know you found our service at Herb Chambers INFINITI of Westborough efficient and professional. We appreciate your feedback and look forward to serving you again in the future!

October 26, 2023

Very polite and willingness to help customers. Workers are also very understanding and take time to ensure customers satisfaction More

by oseiamoakomoses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Aliperta
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Oct 26, 2023 -

oseiamoakomoses responded

Nice doing business with you guys

Oct 27, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate your kind words and five-star rating! We look forward to seeing you again in the future! Thank you! - Herb Chambers INFINITI of Westborough

October 25, 2023

Courteous staff, they are always ready to help and make sure that the time spent waiting is minimum More

by Ain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate your positive feedback and shoutout to our team! We hope to serve you again in the future. Safe travels! - The Herb Chambers INFINITI of Westborough Team

October 24, 2023

Frances was excellent to deal with and I will be using their service again in the future More

by Kgrigo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances
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Oct 25, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for giving Frances & the Herb Chambers INFINITI of Westborough team an opportunity to earn your business! We look forward to seeing you next time!

October 24, 2023

Brian was very helpful and friendly during our new car buying experience. Very low pressure yet attentive to our needs. He made what I saw as a dreadful experience into one that was smooth and without dra More

by joeb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Herb Chambers INFINITI of Westborough responded

Joe, we're delighted to know that Brian was able to make your car buying experience smooth and enjoyable at Herb Chambers INFINITI of Westborough. We look forward to seeing you again for your next purchase! Thanks for the recommendation!

October 20, 2023

This dealership and its staff are always responsive . I have bought my last 3 cars there More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Herb Chambers INFINITI of Westborough responded

Steve, thank you for trusting the Herb Chambers INFINITI of Westborough team with your loyal business! We appreciate your support and look forward to your next visit!

October 16, 2023

Excellent experience, John and Marc were very helpful. Definitely recommend to everyone. And this is asking to pit 15 words minimum.. More

by Serge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aliperta
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Oct 17, 2023 -

Herb Chambers INFINITI of Westborough responded

Serge, we're delighted to know that John and Marc provided an excellent experience at Herb Chambers INFINITI of Westborough. Thanks for recommending us!

October 08, 2023

Sami is an amazing sales consultant. He really did offer the best option for us and was not pushy at all. He is honest and does not promise what he cannot deliver. Overall was a pleasure More

by miloo110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the 5-star rating! We're glad to know that you had a great experience with Sami at Herb Chambers INFINITI of Westborough. We appreciate your feedback and hope to see you again! Enjoy your new ride!

October 08, 2023

My interactions with all the people at this dealership has been positive. These people are professional, respectful, courteous and they communicate very well. More

by touga93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis coutu
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Oct 10, 2023 -

Herb Chambers INFINITI of Westborough responded

We're glad to know your interactions with our team at Herb Chambers INFINITI of Westborough have been positive. We appreciate the kind words and look forward to serving you again in the future!

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