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Herb Chambers INFINITI of Westborough
Westborough, MA
1,135 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2017.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,135 reviews
January 05, 2020
Amazing experience I had a pleasant car buying experience at Herb Chamber. Gary was very helpful, pleasant, knowledgeable and most professional. Gary is amazing!!!!’ I w I had a pleasant car buying experience at Herb Chamber. Gary was very helpful, pleasant, knowledgeable and most professional. Gary is amazing!!!!’ I would recommend him over and over to anyone! Always a smile on his face and I really appreciate his extra effort and to thank him for going the extra mile going the extra mile! More
by rlegmann1
Employees Worked With
Matthew Leaman, Gary O'Neal
Helpful August 19, 2019
Didn't buy but a good experience I don't like to make a trip to spend hours not to buy, so I get a lot of the leg work done digitally through email. They actually seemed to care and w I don't like to make a trip to spend hours not to buy, so I get a lot of the leg work done digitally through email. They actually seemed to care and wanted to learn my business, though they have only talked to me through email. Unfortunately the price was too high, but I enjoyed working with the sales manager so it's definitely worth giving them a shot. More
by JankyFlink
Employees Worked With
Scott Sundlie
August 15, 2019
Exceptional experience Purchased a used Jeep Cherokee and the experience was exceptional. I worked with Anthony Latino and he was wonderful to work with throughout the proc Purchased a used Jeep Cherokee and the experience was exceptional. I worked with Anthony Latino and he was wonderful to work with throughout the process. No wasted time or waiting around and there was no pressure and everything was clearly communicated. There were a couple of items I wanted addressed on the car before taking delivery and he not only agreed to everything without hesitation, he went above and beyond and performed work I wasn't expecting which far exceeded my expectations. I would recommend Anthony and Herb Chambers to my closest family and friends. More
by Rob D
Employees Worked With
Anthony Latino
July 23, 2019
Avein Watson Salesman I purchase a 2016 Toyota Highlander Limited from Herb Chambers Infiniti of Westboorough late June 2019. Avein was the sales person that helped me. Av I purchase a 2016 Toyota Highlander Limited from Herb Chambers Infiniti of Westboorough late June 2019. Avein was the sales person that helped me. Avein guided me through the entire processes he was extremely professionally promote, well spoken, very knowledgeable and easy to speak to. I would definitely recommend Avein anytime. Thank you for all your help. Susan P More
by SusanP
Employees Worked With
Avein Watson
May 29, 2019
quick smooth and amazing avein provides me with such amazing customer service when i purchased my car from infiniti herb chambers. i gave him a list of requirements for what avein provides me with such amazing customer service when i purchased my car from infiniti herb chambers. i gave him a list of requirements for what i wanted/need in a vehicle and he was able to provide me with that and then some. i had a specific price range and he was able to get my payment lower then i anticipated . every moment of car shopping with avein was awesome. it was the most stressless car shopping experience i’ve had. thank you for such amazing customer service avein. keep up the great work ! More
by jkalanie
Employees Worked With
Avein Watson
May 29, 2019
Avein Watson-Outstanding Salesman I met Avein Watson last August after visiting INFINITI of Westborough in search of a new vehicle. Extremely patient and knowledgeable throughout the p I met Avein Watson last August after visiting INFINITI of Westborough in search of a new vehicle. Extremely patient and knowledgeable throughout the process that spanned roughly 3 weeks before I finally decided on a vehicle. Avein did a seem-less job coordinating with other departments to ensure my vehicle was exactly how I wanted it. Even after the purchase, When I came in for service, Avein wasted no time seeing to it that I was taken care of when he found out I was in. All in all, the level of care and attention provided by Avein was everything I as a consumer could ask for. Car purchases inherently invoke a lot of emotions for the buyer, but having Avein masterfully control the flow of this transaction made the purchase that much easier and my repeat business a definite. Thanks Avein!! More
by Mike Murray
Employees Worked With
Avein Watson
January 09, 2019
First time at Herb Chambers dealership Last week I purchased (leased) a new 2019 Infiniti QX50. This was my first time in any Herb Chambers dealership. I worked with Avein. He was great. Last week I purchased (leased) a new 2019 Infiniti QX50. This was my first time in any Herb Chambers dealership. I worked with Avein. He was great. The entire transaction was easy and uneventful- meaning no unexpected hiccups. I’m in my fifties and wish I had shopped at a Chambers store before. More
by MO
Employees Worked With
John Cantlin, Avein Watson
November 27, 2018
First time buyer, So happy with my purchase! I met with David Wyman and the guy is a stud, he was AWESOME! He made the whole experience relaxed and enjoyable. He explained every step of the proce I met with David Wyman and the guy is a stud, he was AWESOME! He made the whole experience relaxed and enjoyable. He explained every step of the process perfectly and had all the answers to my questions. I couldn't be happier with my new car! More
by georgieboy15
Employees Worked With
David Wyman
November 19, 2018
David wyman review David was professional, informative and a pleasure to deal with. There was no pressure--but showed respect; giving us facts so we could make an inform David was professional, informative and a pleasure to deal with. There was no pressure--but showed respect; giving us facts so we could make an informed decision. I would definitely recommend David and this dealership to everyone! More
by Firefly1
Employees Worked With
David Wyman
November 17, 2018
Great experience! David was great!!!! Very knowledgeable!!! Not at all pushy!!! Took time to explain everything and answered all my questions. I Love my new car!!! Wo David was great!!!! Very knowledgeable!!! Not at all pushy!!! Took time to explain everything and answered all my questions. I Love my new car!!! Would definitely recommend him to friend and family!! More
by Success59
Employees Worked With
David Wyman
