Herb Chambers INFINITI of Westborough

Sammy my salesman went above and beyond for us. Rocco the GM personally got involved and helped to get me the most for my trade in and also helped in coming up with options for lease vs buy. I came in not ex GM personally got involved and helped to get me the most for my trade in and also helped in coming up with options for lease vs buy. I came in not expecting to buy a car and walked out feeling like I got a good deal and excellent service. Thank you team! More

Excellent service 👍👍 knowledgeable service representative. Everything thing done in timely manner. Car wash was decent. Thanks 👍👍 representative. Everything thing done in timely manner. Car wash was decent. Thanks 👍👍 More

The new leadership team at HC Infiniti is top notch. Great new service manager and new general manager. Great new service manager and new general manager. More

Always very professional. First time dealing with Ferdy in service. He was SO nice and pleasant. A true joy to deal with. You can tell he loves his job. in service. He was SO nice and pleasant. A true joy to deal with. You can tell he loves his job. More

I had a great experience with Westborough Infiniti. I had to get my car serviced through them and while I was there, John Aliperta, consulted with me on their current inventory. The service department was gr to get my car serviced through them and while I was there, John Aliperta, consulted with me on their current inventory. The service department was great and gave me good advice, I felt they were men of integrity and I could put my trust in their recommendations, a quality I cherish in mechanics. After a couple months, I maintained contact with John Aliperta and used their website to browse their inventory. I loved that Herb Chambers was very willing to transport cars over for us to view from other lots. They even responded to our inquiries at night via chat, and text. The follow-up was incredible. When we found the cars we liked, we were able to book an appointment within two days. John was great, I felt at home with him and he kept my family entertained, not an easy take with my four year old in tow. I ended up buying a gorgeous used Infiniti QX60, that they transformed into an even more beautiful car after the service department finished with it. Even the finance manager, Brian, was wonderful. Their used car manager, Max, was very informative, responsive and professional, and he gave us an incredible trade in value for our current car. All-in-all, I am glad I stuck with Herb Chambers Infiniti, the service delivered made my experience incredible. Thank you again John for making our experience so personal. More

This dealership is great! Devam made it so easy to finance my new qx60 and had it ready for me the following day. finance my new qx60 and had it ready for me the following day. More

Excellent service follow thru great communication explained service in detail I’ll use in the future bye explained service in detail I’ll use in the future bye More

It was a pleasant experience, friendly and welcoming and informative. Definitely will recommend this dealership. informative. Definitely will recommend this dealership. More

Sami, Rocco and Scott at Herb Chambers Infinity are amazing to work with! In fact every member of the staff, that we interacted with throughout the process, was an absolute pleasure! From the momen amazing to work with! In fact every member of the staff, that we interacted with throughout the process, was an absolute pleasure! From the moment we walked in the front door and spoke with the young lady at reception to the moment we took the vehicle home, my wife, 8 year old daughter and I were treated as valued customers. The team made a concerted effort to ensure we comfortable at all times and more importantly, appreciated. My daughter was even provided with some really cool infinity swag, that her smile from ear to ear. Just an excellent touch that really made her day! Sam and Rocco were honest and more than fair, when discussing numbers. They came to us with an initial offer that exceeded our expectations, which was a welcomed and unexpected surprise, given the past experiences we encountered at other dealerships. As a result, we quickly reached an agreement and closed out a deal, feeling beyond content with the outcome. When picking up the car on the agreed upon day the positive experience continued. At this time, Scott introduced himself and facilitated the delivery process. Ensuring that all necessary tasks were properly completed including a detailed review of the vehicle’s features, before it was turned over to us in showroom condition and a full tank of gas. These guys are pleasure to do business with. I am extremely pleased with my new vehicle and feel confident that we are in good hands moving forward! I would highly recommend a visit to their Westborough location if you are purchasing a new or used vehicle. You won’t regret it! More

Mathew was very accommodating. Service was very efficient and timely. All in all - great experience! and timely. All in all - great experience! More