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Herb Chambers INFINITI of Westborough
Westborough, MA
1,427 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,427 reviews
November 07, 2021
Service advisor was very helpful and made sure all my concerns were addressed. Car serviced and cleaned to my satisfaction concerns were addressed. Car serviced and cleaned to my satisfaction More
by DJordan
Employees Worked With
November 02, 2021
I received today incredibly good service . Eyen as the agent helped me so much to make right decisions regarding the important things. I appreciate everyone also in the technical Team to perform the job. agent helped me so much to make right decisions regarding the important things. I appreciate everyone also in the technical Team to perform the job. More
by Emma Oganova
Employees Worked With
Eyen
October 28, 2021
The best serviceQuick and very professional Excelente The best service Quick and very professional Excelente in all aspects Highly recommend They have very good promotions The best service Quick and very professional Excelente in all aspects Highly recommend They have very good promotions More
by elisabet
October 26, 2021
Smooth and fast. Clear in communication. Good ambience. Overall had a good experience. A little far from my place. Overall had a good experience. A little far from my place. More
by Srczone
Employees Worked With
October 26, 2021
When the service manager left my old place, I followed him. He and his team go the extra mile to deliver a quality job. They really do their best to do it in your time frame. Never any pressure to get any him. He and his team go the extra mile to deliver a quality job. They really do their best to do it in your time frame. Never any pressure to get anything extra done. They do a great inspection and want to make sure you are safe. They work on any make or model car. You'll be so happy with your service. More
by Lisa
Employees Worked With
Rob Newton
October 23, 2021
Matt was excellent and professional with timely service of my car. Appropriate recommendations were made and visit was courteous of my car. Appropriate recommendations were made and visit was courteous More
by Aj N
Employees Worked With
October 19, 2021
Got some work done on the car and they only did half of what I wanted done cause they would rather do what they wrote down 3 months ago than listen to me the owner and driver of the vehicle daily what I wanted done cause they would rather do what they wrote down 3 months ago than listen to me the owner and driver of the vehicle daily More
by James
Employees Worked With
Ferdy
October 15, 2021
Work was done in a timely fashion, explained in detail as well as what will be needed for future visit. well as what will be needed for future visit. More
by Ericlombardo399
Employees Worked With
October 14, 2021
Matt Demers and the service department it’s always top-notch. I can always rely on Infiniti Westborough to get my car serviced in a timely manner. top-notch. I can always rely on Infiniti Westborough to get my car serviced in a timely manner. More
by Susan_B
