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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,457 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,457 reviews

April 06, 2025

Working with Sam was a good experience and I would use him again if needed. More

by LuaP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers INFINITI of Westborough responded

Thanks for the stellar review! Looking forward to your next visit! - Herb Chambers INFINITI of Westborough

April 05, 2025

Sami was excellent when helping me navigate insurances difficulties. He was very professional and responsive. It was a pleasure working with him. More

by cjspence14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're delighted to hear that Sami provided professional and responsive service at Herb Chambers INFINITI of Westborough. We appreciate your feedback and look forward to assisting you again in the future!

April 05, 2025

Sami was very helpful and professional. I was very happy with the service and no hassle price. Any concerns were professionally addressed. I'm very happy with my purchase. More

by ahupper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided helpful and professional service at Herb Chambers INFINITI of Westborough. It's great to know you had a hassle-free experience and are happy with your purchase. Thank you for choosing us!

April 05, 2025

I liked the services and everyone was very nice and the appointment was very efficient More

by ahupperthe2nd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers INFINITI of Westborough responded

So happy to hear that! Thanks for the amazing review! – Herb Chambers INFINITI of Westborough

April 05, 2025

Sami was great, I never felt pressured to buy anything and I believe I received a really great deal on my car. The service was excellent. More

by Pebbles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided excellent service for you at Herb Chambers INFINITI of Westborough. Thanks for sharing your experience with us!

April 05, 2025

Outstanding service. Great pickup and delivery for minor service on car Kept in touch, quick turnaround and great pricing. Couldn’t ask for more More

by beatricemorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that you had an outstanding experience with our service team at Herb Chambers INFINITI of Westborough! It's great to know the pickup and delivery, communication, and pricing met your expectations. Thank you for choosing us!

April 04, 2025

I bought an SUV from Sami at the westborough place and found out they sold me a vehicle with a ruined transmission, to make matters worse max the manager, refused to fix it and only offered me to trade More

by trufangguy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Max Elentukh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Herb Chambers INFINITI of Westborough responded

Trufangguy - We take customer satisfaction seriously and it's disappointing to read about your experience. Would you be willing to reach out to me directly? I'd like to see if there is anything that I can do to help here. Thank you, Boulos Ferris - General Manager - bferris@herbchambers.com

April 04, 2025

Friendly, knowledgeable, absolutely 0 pressure for car shopping, this is the guy I want to deal with when come to buy my next car in the future . More

by rcwait
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that you had a positive experience with our team at Herb Chambers INFINITI of Westborough! It's great knowing we could provide friendly and pressure-free service. We look forward to assisting you again in the future!

April 04, 2025

Sami was very precise, explained everything to my husband so he understood and was ever so patient with him. Sami cared and understood my husband’s needs. We love the car and more importantly my husband does More

by debmang66
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Herb Chambers INFINITI of Westborough responded

Debbie and Charlie, we're delighted to hear that Sami provided such exceptional service at Herb Chambers INFINITI of Westborough. It's wonderful knowing he went above and beyond for you both! Enjoy your new QX50, and feel free to reach out if you need anything else!

April 01, 2025

Everyone was polite especially the two people I worked with being Brian and brunel. They both helped with the process of getting a car and explained everything in depth if needed More

by Jeremiah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Herb Chambers INFINITI of Westborough responded

Jeremiah, we're delighted to hear that Brian and Brunel provided you with such thorough assistance at Herb Chambers INFINITI of Westborough. Thank you for sharing your experience!

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