Herb Chambers INFINITI of Westborough

If you go elsewhere,you will regret it! Didnt leave with a car,but by far best car dealership to date.I'm a skeptic of dealers but they are good genuinely people. Didnt leave with a car,but by far best car dealership to date.I'm a skeptic of dealers but they are good genuinely people. More

Thanks Sunny! I just leased my second Infiniti from Herb Chambers Infiniti of Westborough and Sunny Rao hit it out of the park once again! He handled my first leas I just leased my second Infiniti from Herb Chambers Infiniti of Westborough and Sunny Rao hit it out of the park once again! He handled my first lease in 2011 and made that experience effortless and stress free which is why I returned. Sunny is extremely knowledgeable and very patient -- he took the time to answer all of my questions and thoroughly went over the features in my new G37x. He is a true professional that goes above and beyond for his customers and he was the first sales consultant to actually make my car buying experience a pleasant and enjoyable one. I would highly recommend this dealership, and Sunny to anyone. The service I received made me feel like a VIP -- true professionals that care about their customers! Thank you Sunny and Herb Chambers Infiniti of Westborough! Lisa M More

Great Experience @ Herb Chambers Infiniti of Westborough For those of you who are tired of the same old car buying experience, please read on. My wife and I were thrilled to have met Jonathan Stanhope from W For those of you who are tired of the same old car buying experience, please read on. My wife and I were thrilled to have met Jonathan Stanhope from Westboro Infiniti. We had previously been to a few of the higher rated dealerships in the area and been disappointed by the lack of effort that was put into selling us a car, which of course was followed by non-stop phone calls the following week telling us how good the price was. From the moment we set foot in Herb Chambers Infiniti of Westboro the experience was completely different. Jonathan showed us all the leasing vs buying options and tradeoffs. We went for two separate test drives over two appointments where there was absolutely no pressure applied, just a lot of really good and helpful information. He also worked with the sales manager to help us get a good trade-in value on our old car. When we picked up the vehicle we purchased, Jonathan spent over an hour going over every feature in the car. You can tell when a person genuinely likes what they do because they share their passion with others. If you are tired of the same-old and want a great experience buying your next car, call Jonathan Stanhope @ Herb Chambers Westboro Infiniti. More

I just purchased a 2014 Q50 from James Bulger (General Manager) and Jonathan Stanhope (Sales and Leasing Consultant)- Both were very informative and I appreciated their approach to the process. My wife Manager) and Jonathan Stanhope (Sales and Leasing Consultant)- Both were very informative and I appreciated their approach to the process. My wife and I did not feel pressured at any point. My experience with the folks at Infiniti of Westobrough was a very positive one and I look forward to continueing the relationship with them. Jonathan specifically was (and is) extremely knowledgeable about the car and really gave my wife and I the comfort level we needed in regards to the the Safey features and technology package offered. Thanks- Peter Moorman More

We went to Infiniti intent on one type of car. Anthony Carlino answered all our questions was very patient and in the end sold us the car that was right for us. Carlino answered all our questions was very patient and in the end sold us the car that was right for us. More

I went to a dealership about a mile or two down the road named Autobahn USA exactly a week ago to buy an Infinity EX35 I had seen on their website. The salesman explained the car to me inside and out and I named Autobahn USA exactly a week ago to buy an Infinity EX35 I had seen on their website. The salesman explained the car to me inside and out and I was very impressed with him. He told me he could get the sales manager to work the best deal for me and get me the lowest interest rate yadda yadda and I could pick up my car in about two days. I was beyond thrilled!!! I couldn’t wait to hear back from him to let me know I am all set to sign papers. Well, that day never came. I left several messages and emails for him but I didn’t get a return call or email for two days and when I FINALLY did he told me he couldn’t put me in the car I wanted BUT could get me into a Nissan Murano that is exactly the same car and I will be just as happy with it. I said I want my deposit back! I went online and found the exact same car at Herb Chambers with lower mileage so I called and went to Herb Chambers that night and had an appointment with Anthony Carlino. He was so helpful and told me he will do what it takes to get me in the exact car I had in mind. I told him my experience I had at the place down the road and low and behold the salesman that fed me a line of B.S. Mr. Carlino had the displeasure of working with for about six months a while back and had trained him so no wonder why that salesman knew the car inside and out! Herb Chambers has smart pricing and has no tolerance for his sales department lie there to customers to make a purchase. That would be the reason why he is no longer selling cars for Herb Chambers and is at the one down the road! This dealership was a fantastic experience when I bought my car, great staff and they went above and beyond to get me into the car I wanted to be in. Anthony Carlino is an extremely professional man who made sure my first experience at buying a vehicle with Infiniti was everything I wanted it to be from the moment I walked in! Mr. Carlino made sure I had a full tank of gas AND set up my phone for me! I would only recommend Herb Chambers Infiniti to anybody who would be looking for a car and even trade or buy your new car here. This was the best experience I have ever had with a car purchase and without a doubt most professional! Sharon Montani More

I walked into the dealership to look at a QX 50 on a very busy day. For a few minutes I examined the car inside and out without being approached by a sales person. Anthony Carlino noticed me, then asked if busy day. For a few minutes I examined the car inside and out without being approached by a sales person. Anthony Carlino noticed me, then asked if I was being helped. When I answered "No" he quickly came over and we began to discuss my unique needs and instantaneously gained my trust and confidence (not easy to do) with his breadth of knowledge of the QX 50 and the requirements of wintertime driving in a hilly area of rural Massachusetts. Anthony then, demonstrated in detail all the features of the QX 50 in a test ride in snowy slippery conditions to simulate my environment. He was expert in the mechanics and engineering and how they suited my driving situation. He had the patience to answer my 101 questions. There never was any pressure to close a sale and move on. The process was very professional, thorough and pleasurable. Anthony introduced me to the Team that would service the QX 50 after purchase and they answered all my service related questions. I felt that all the employees at this dealership worked together as a real team to service their clients and help find solutions to their unique needs. Anthony presented very competitive economics and trade in terms, with no pressure to make an immediate decision. This was the very best experience I have had at a dealership and I have been buying cars for 35 years. More

I was in the market for a new Infinity and a friend of I was in the market for a new Infinity and a friend of the family had recommended Herb Chambers Infinity of Westborough because of their no hassle po I was in the market for a new Infinity and a friend of the family had recommended Herb Chambers Infinity of Westborough because of their no hassle policy. I was greeted by Jonathan Stanhope a professional sales person who was knowledgeable and sincere in his approach to find me the right car. Jonathan spent most of the day discussing options and test driving numerous cars with me. Unlike previous experiences at other dealerships, I never felt rushed or pressured to buy a car. Jonathan really went out of his way to make my time at the dealership a good experience. I have to add, I also had my 7 year old with me and for those of you with children you know how shopping with children can add anxiety to any purchase! Jonathan made it a point to be attentive to my daughter and to get her snacks and engage her in conversation so I could focus on the task at hand. Once we determined which car was the best fit for me, Jonathan introduced me to Anthony Forts the Finance director who also was very personable and professional. Together, they came up with the perfect solution, a Q50 2014 3 year lease. I was very surprised. I drive 22K miles a year and typically look to trade in every 3 - 4 years; however leasing was always too expensive. The lease they presented was actually less expensive than buying and the car is beautiful! Overall, my experience at Herb Chambers Infinity of Westborough was exceptional. A real first class experience! Sincerely, Kim Pinto More

This dealership FAR exceeds the Infiniti Dealership in Norwood. In 2011 I went to Norwood looking for an EX35, and was not treated very well at all. No one took the time to sit down with me, and go over o Norwood. In 2011 I went to Norwood looking for an EX35, and was not treated very well at all. No one took the time to sit down with me, and go over options that would work for my budget or even seemed to care whether or not I purchased a car. Infiniti of Wesborough is about a 40 minute drive from where I live, but I decided I would take a ride out and see if I was treated any better and if anyone there could get me into my EX35. I met Anthony Carlino, and I was treated like royalty from the moment I walked in the door. I truly felt that Anthony wanted to work with me, my budget and come up with a plan that would get me into the car I had wanted. He not only met my expectations but exceeded them. I never felt any pressure. Not only did he get em the car of my dreams, he even DROVE IT OUT TO MY HOUSE IN A SNOWSTORM (from Westboro to Newton!!!) I could not believe the service I was getting.. I was totally impressed. When my lease ended on my EX35 I went to Norwood to test drive the new QX70 (I knew I wasn't going to buy from them, but I was in the neighborhood and felt like a test drive). Sure enough, I felt like I was just another face coming through the door. The whole atmosphere was entirely diffferent than that of Westoborough, and after sitting and talking to the "salesman" I knew I had to get out of there and call Anthony right away. I went back to Westborough a week ago. Sure enough, Anthony welcomed me back with open arms, and put me in the QX70 in the easiest process ever. I had my new car the very next day. He's professional, personable, and efficient. Everyone at Infiniti of Wesborough gets an A+ from me. Highly reccomended!!! More