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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,419 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,419 reviews

December 15, 2017

Highly recommend! This was my second purchase from Westborough Infiniti. My sales consultant Avein Watson exceeded any and all expectations that were initially set fro More

by Sneenan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Dec 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you so much! Our primary concern is delivering flawless customer service and I’m happy to know that Avein was able to provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

December 15, 2017

Great service excellent follow up Aveen provided just the sort of experience I was hoping for when shopping for my next car. Prompt, attention to detail and very informative. Would def More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Dec 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Troy! I'm thrilled that we could work with you to ensure that you received exactly what you wanted in an INFINITI. I'm also happy to hear that you enjoyed working with Avein, he truly is a wonderful asset to our team. Happy Holidays! James A. Bulger, General Manager

December 15, 2017

Excellent Service, Left Happy I bought my first Infiniti and I had an awesome experience at Herb Chambers Infiniti of Westboro. After dealing with a less then great salesperson , I More

by Reneelynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Dec 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, ReneeLynn, for this terrific review! I’m so glad that you had such a pleasant experience with Avein, and that everything came with such ease. All of us here at Herb Chambers INFINITI of Westborough try our best to ensure our guests leave feeling satisfied with their purchase and truly enjoy their experience. Thank you once again for your business and your great recommendation. Happy Holidays! James A. Bulger, General Manager

December 15, 2017

Amazing Avein was very attentive to my needs, professional, and made me feel comfortable. I walked away with a 2018 Q50 and LOVE it. Thank you! More

by Chantelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avein Watson
Dec 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Chantelle, for taking the time to share your experience with Avein! It's wonderful to hear from such a satisfied customer. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Happy Holidays! James A. Bulger, General Manager

December 15, 2017

Excellent experience Great dealership Exceptional staff I wanted to share my experience purchasing a new 2018 Q50 Red Sport at Herb Chambers Infinity of Westborough,my salesman Michael Price was low pressur More

by Ronb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Christian Urraca, Michael Price
Dec 17, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Ron, for sharing this terrific feedback and for choosing Herb Chambers INFINITI of Westborough for your purchase needs! We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 15, 2017

excellent Sy was very professional and honest, but most of all he made you comfortable. With out any pressure unlike other dealerships you are just numbers to t More

by whatfor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sy Smit
Dec 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers INFINITI of Westborough for your purchase needs. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Happy Holidays! James A. Bulger, General Manager

December 15, 2017

Great Service! Thank you Avein! Avein Watson was super attentive! I love my EX35! He has continued to reach out to me just to check in! Definitely recommend Herb Chambers Infiniti More

by Melissasayegh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson
Dec 15, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Melissa! Enjoy your new INFINITI EX35, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Happy Holidays! James A. Bulger, General Manager

December 14, 2017

great experience. no hassle no pressure. Great experience. Worked with Mike Price and Jim Bulger. No pressure. No hassle. Really listened to what I was looking for and didnt proceed to get m More

by greg l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Michael Price
Dec 14, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Greg! We value your recommendation and we look forward to serving your automotive needs for many more years to come. Best, James A. Bulger, General Manager

December 14, 2017

Awesome This particular buying/lease experience was on of the best I have had at Any car dealership. Mike Price was friendly, knowledgeable and detailed. It More

by Thomas Nicalek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, Michael Price
Dec 14, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you, Tom, for taking the time to write this review! We appreciate your business and please let us know if there is anything else we can do for you. Best, James A. Bulger, General Manager

December 14, 2017

Great team! Very professional and easy to deal with guys! Quick and efficient negotiation (beat other quote I had), offered specific terms I've asked Vehicle de More

by Leon Shaigorodsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, John Cantlin, Sy Smit
Dec 14, 2017 -

Herb Chambers INFINITI of Westborough responded

Thank you so much, Leon! I'm so happy to read that your experience with us was so positive. One of our primary goals is to give each guest a positive and professional experience, it sounds like Sy did just that! We appreciate your business and look forward to seeing you again. Best, James A. Bulger, General Manager

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