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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
440 Reviews
Call Service Center (508) 983-1000

440 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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November 15, 2023

Excellent, fast, courteous service. Clean comfortable waiting area with free food and drinks. Fran explained exactly what was being done on my car and how long it would take, and they More

by kskeohane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
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Nov 15, 2023 -

Herb Chambers INFINITI of Westborough responded

We're glad to know you had a great experience with our team at Herb Chambers INFINITI of Westborough! Thanks for highlighting Fran's excellent service and the comfort of our waiting area. We look forward to serving you again in the future!

November 04, 2023

Easy - in and out. Good service and comfortable waiting area. Love the service tech sending me a video of the work performed. More

by CMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Herb Chambers INFINITI of Westborough responded

We're glad to know that you had a smooth experience at Herb Chambers INFINITI of Westborough and enjoyed our service tech's video update. We appreciate your feedback, thank you!

October 31, 2023

Easy in for a battery change. I had no appointment. The accommodated me in an hour. Great service! More

by perron44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

October 27, 2023

Professional service with minimal wait time. Drop off the car and getting the loaner took 15 min. Tech sent a video of all required work and called to finalize the work order. Car pickup took 10 More

by MikeS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aliperta
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Oct 27, 2023 -

Herb Chambers INFINITI of Westborough responded

Mike, we're glad to know you found our service at Herb Chambers INFINITI of Westborough efficient and professional. We appreciate your feedback and look forward to serving you again in the future!

October 25, 2023

Frances was excellent to deal with and I will be using their service again in the future More

by Kgrigo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances
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Oct 25, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for giving Frances & the Herb Chambers INFINITI of Westborough team an opportunity to earn your business! We look forward to seeing you next time!

October 25, 2023

Courteous staff, they are always ready to help and make sure that the time spent waiting is minimum More

by Ain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate your positive feedback and shoutout to our team! We hope to serve you again in the future. Safe travels! - The Herb Chambers INFINITI of Westborough Team

October 20, 2023

This dealership and its staff are always responsive . I have bought my last 3 cars there More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Herb Chambers INFINITI of Westborough responded

Steve, thank you for trusting the Herb Chambers INFINITI of Westborough team with your loyal business! We appreciate your support and look forward to your next visit!

October 08, 2023

My interactions with all the people at this dealership has been positive. These people are professional, respectful, courteous and they communicate very well. More

by touga93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis coutu
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Oct 10, 2023 -

Herb Chambers INFINITI of Westborough responded

We're glad to know your interactions with our team at Herb Chambers INFINITI of Westborough have been positive. We appreciate the kind words and look forward to serving you again in the future!

September 29, 2023

Ferdy was very helpful and patient when walking me through the necessary repairs. I was thankful he didn’t pressure me to do the work all at once - he let me know which repairs could wait until my nex More

by Kaelen Dunican
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Herb Chambers INFINITI of Westborough responded

Kaelen, we're glad to know Ferdy was able to guide you through the necessary repairs at Herb Chambers INFINITI of Westborough. We always aim for a pressure-free environment and appreciate your feedback!

September 28, 2023

I recommend have service done or anything you need for car to this dealership. They made it simple and an easy experience. More

by Eric C
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
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Sep 28, 2023 -

Herb Chambers INFINITI of Westborough responded

Eric, we're glad to know you had a smooth experience at Herb Chambers INFINITI of Westborough. We appreciate your recommendation and look forward to assisting with any future car needs!

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