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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
428 Reviews

428 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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October 17, 2024

As always I had another easy and relaxing experience at the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was More

by Kgosselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
Oct 17, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your recent experience with us at Herb Chambers INFINITI of Westborough! We're delighted to hear that Nicholas provided professional and informative service during your visit. We appreciate your support and look forward to assisting you again next time!

October 10, 2024

Professionally will take care of you and your car’s problems. Also very understanding in situations. More

by HollowsQ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran
Oct 10, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for your kind words! The team looks forward to seeing you again! - Herb Chambers INFINITI of Westborough

October 10, 2024

Very professional, on time, thorough, nice waiting area, spotless rest rooms, good recommendations, good listener More

by dmroane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Oct 11, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers INFINITI of Westborough provided a professional and comfortable experience. We appreciate your support and look forward to serving you again in the future!

October 10, 2024

Ferdy and Fran have been so helpful and accommodating any time I call! Thank you! More

by dmaiborslp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran in Service… was terrific!
Oct 11, 2024 -

Herb Chambers INFINITI of Westborough responded

We're so happy to hear this and we'll be sure to let Ferdy & Fran know how much you appreciate their assistance! Thanks for the review and please don't hesitate to reach out the next time our Herb Chambers INFINITI of Westborough team can be of service!

October 08, 2024

I brought my 2019 Infiniti QX60 in for service and they were great for service! Great customer service and work done! I recommend Herb Chambers Infinite for all your service needs! More

by drusack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that you had a great experience with our team here at Herb Chambers INFINITI of Westborough! Thank you for trusting us with your QX60. We look forward to assisting with any future service needs!

October 07, 2024

Francis and is crew were fantastic per usual. .had bakes done all around, a wheel bearing, 4 new tires with an alignment. Car drives like new again...5 stars and highly recommended as always!! More

by MLD1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Oct 08, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the glowing review! We're delighted to hear that Francis and the team at Herb Chambers INFINITI of Westborough provided such excellent service. Enjoy your smooth ride, and we look forward to seeing you next time!

September 28, 2024

Oil change performed quickly and despite not having an appointment on a Saturday morning. Car was cleaned inside and washed on outside as well. More

by Kevin H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mim Holman
Sep 30, 2024 -

Herb Chambers INFINITI of Westborough responded

Kevin, we're glad to hear that our team at Herb Chambers INFINITI of Westborough could accommodate you and provide such efficient service. Thanks for sharing your experience!

September 26, 2024

Very good service and the professional and customer service very clean Bay you go in and you never wait for service very friendly service and customers service More

by Ziad el-nemr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! We're glad to hear that our team at Herb Chambers INFINITI of Westborough provided excellent and efficient service. We appreciate your support!

September 22, 2024

Fran is a nice guy and super helpful. We typically always have a good experience at the dealership, and have been buying vehicles from them for the past 10 years. More

by Jen K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran
Sep 23, 2024 -

Herb Chambers INFINITI of Westborough responded

Jen, we're delighted to hear that Fran and the team at Herb Chambers INFINITI of Westborough have consistently provided you with great service over the past decade. Thanks for your continued support!

September 21, 2024

MR. FRAN COUTU WENT ABOVE & BEYOND TO PROVIDE EXCELLENT SERVICE MAKING SURE THAT THE WARRANTY COMPANY REPAIRED MY VEHICLE & HE WAS ABLE TO GET ME A LOANER THROUGH HERB CHAMBERS UNTIL MY VEHICLE WAS FIXED. More

by deslouchesr@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRAN COUTU
Sep 23, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Fran provided excellent service and ensured your vehicle was taken care of at Herb Chambers INFINITI of Westborough. Thank you for sharing your experience!

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