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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
435 Reviews

435 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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September 08, 2024

Very good customer experience. Staffs are friendly and great to work with. Overall good experience. More

by Nags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Herb Chambers INFINITI of Westborough responded

We're so glad you enjoyed your experience here at Herb Chambers INFINITI of Westborough! Please don't hesitate to reach out if we can be of service again in the future!

September 06, 2024

Ferdy and the crew are excellent! Professional, courteous, fast and efficient! Our car was in and out in no time! More

by D.Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stiwar Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The front desk girl!
Sep 06, 2024 -

Herb Chambers INFINITI of Westborough responded

D.Long, we're delighted to hear that Ferdy and the team at Herb Chambers INFINITI of Westborough provided you with such excellent service! Thanks for sharing your experience!

September 06, 2024

Very happy with the service provided. The tire was replaced in a timely manner. Fran was vey competent and a pleasure to work with. More

by arnold.feldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
Sep 06, 2024 -

Herb Chambers INFINITI of Westborough responded

Arnold, we're delighted to hear that Fran and the team at Herb Chambers INFINITI of Westborough provided excellent service. Thanks for sharing your experience!

September 02, 2024

Service is excellent. I never feel oversold here. It's a great group with a professional attitude More

by JRothstein1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

August 28, 2024

Great service. Courteous and honest. Fran C always great and helpful. Really good experience as usual More

by Mike Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fran C
Aug 29, 2024 -

Herb Chambers INFINITI of Westborough responded

Mike, we're delighted to hear that Fran and the team at Herb Chambers INFINITI of Westborough provided you with another great experience. Thanks for your continued support!

August 21, 2024

Ferdy Franco provided excellent service for my QX50 yesterday. Ed Dougherty took care of the technical part at the highest level. I serviced several Infiniti vehicles with Ferdy over the years and he h More

by ilya.staroselsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Dougherty
Aug 22, 2024 -

Herb Chambers INFINITI of Westborough responded

Ilya, we're delighted to hear that Ferdy and Ed consistently provide top-notch service for your QX50 at Herb Chambers INFINITI of Westborough. Thanks for being a loyal customer!

August 18, 2024

I’ve been a customer of Westborough of Inifiniti for a little over a year now. I brought my car in for a regular service oil change. The minute I pull in, my service manager Ferdy Franco, is always there More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Herb Chambers INFINITI of Westborough responded

Sarah, we're delighted to hear that Ferdy and the team at Herb Chambers INFINITI of Westborough consistently provide you with exceptional service. Your trust and confidence mean a lot to us! Thank you for being such a loyal customer.

August 11, 2024

Great customer service. Awesome service!! Every time I come in I have no complaints. 5 stars. More

by Antoine8.nj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Herb Chambers INFINITI of Westborough responded

Antoine, Thank you for leaving us this great review! We're glad you enjoyed your visit and look forward to assisting you again! - Herb Chambers INFINITI of Westborough

July 31, 2024

They were very friendly and kept me up to date during the visit, excellent service! More

by New Hyuandai!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
Aug 01, 2024 -

Herb Chambers INFINITI of Westborough responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Herb Chambers INFINITI of Westborough

July 30, 2024

I take my car in to Herb Chambers Infiniti whenever it needs servicing. The staff is terrific and the waiting room is comfortable. More

by KHWhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Herb Chambers INFINITI of Westborough responded

Thanks for sharing your experience! We're glad to hear our team at Herb Chambers INFINITI of Westborough takes good care of you and that you find the waiting room comfortable. See you next time!

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