Herb Chambers INFINITI of Westborough - Service Center

The service department lost my wife’s keys, and it took them 15 minutes to find them. Your service representative had no clue who had them. Before this happened we were very happy with the service. It's to them 15 minutes to find them. Your service representative had no clue who had them. Before this happened we were very happy with the service. It's too bad this happened it ruined the experience we had prior to this event More

Matt Demers and his service team is always great to work with. Always a good experience at Infiniti. with. Always a good experience at Infiniti. More

Excellent service. Prompt attention to my vehicle’s needs. The service team has gone above and beyond on numerous occasions. Prompt attention to my vehicle’s needs. The service team has gone above and beyond on numerous occasions. More

My car would not start and I had to have AAA come to jump start it from where it was. The technician told me I might not want to shut it off again until I get somewhere for new battery. I called service and start it from where it was. The technician told me I might not want to shut it off again until I get somewhere for new battery. I called service and Fran was able to get my car in right away while I waited. A+ service! More

I had a situation with my engine a couple of months after I bought my Infiniti Qx60. Ferdy the service manager took great care of me from getting my vehicle in immediately, to putting me in a awesome rent I bought my Infiniti Qx60. Ferdy the service manager took great care of me from getting my vehicle in immediately, to putting me in a awesome rental, to dealing with the warranty department for me. I'm a very happy customer. Thank you Ferdy! More

Courteous, neat environment, staff very professional, alternative transportation provided pending completion of repair. Progress advise as necessary alternative transportation provided pending completion of repair. Progress advise as necessary More

As usual, easy to get an appointment and prompt, courteous service. Wonderful waiting area, always clean. courteous service. Wonderful waiting area, always clean. More

I came in today because I thought I was experiencing a coolant leak internally and also had an issue with my rear sensor and hood looking misaligned. The dealership handled each issue with care and did th coolant leak internally and also had an issue with my rear sensor and hood looking misaligned. The dealership handled each issue with care and did thorough testing on the coolant resorvoir and found no faults. Also a software update was done for the rear sensor and is working normally and hood was aligned. They also explained to me how the coolant works on the infiniti and that feel free to come back if I have anymore issues. Great customer service from start to finish. More

these guys are always customer centric and put a high priority on making certain everything is handled correctly priority on making certain everything is handled correctly More

Ferdy was fantastic ! I will go to Infiniti of Westborough for all of my vehicle needs . A+ I will go to Infiniti of Westborough for all of my vehicle needs . A+ More