Herb Chambers Kia of Burlington

Good customer service with courtesy. . I appreciate to the paying attention to customer by employee . I appreciate to the paying attention to customer by employee More

Ramon was a pleasure to work with. He was a good listener and was able to fulfill every thing I wanted. I would highly recommend him for your next car purchase. He was a good listener and was able to fulfill every thing I wanted. I would highly recommend him for your next car purchase. More

Frustrating service experience; responded to a recall only to find out the part was not available and I will need to go back. They were pleasant, but not sure why they had no parts on hand for a known is only to find out the part was not available and I will need to go back. They were pleasant, but not sure why they had no parts on hand for a known issue. More

Very happy with the service from Michael's excellent team work explain in detail about the tire and fix the problem very positive and I would like to say again Thank you work explain in detail about the tire and fix the problem very positive and I would like to say again Thank you More

George offered to explain all the new features of the KIA 4 and was very polite. He patiently went through paperwork and credit requirements for the purchase of the vehicle. He followed through with regist 4 and was very polite. He patiently went through paperwork and credit requirements for the purchase of the vehicle. He followed through with registration of the vehicle after we contacted our insurance company. Mark helped with the contract and title of the vehicle and was very thorough. A good KIA dealership. More

They did a good job working during my car tire replacement, and took all my concerns serious. replacement, and took all my concerns serious. More

I came in for two recalls. A perfect experience - quick and efficient. They knew about the recalls and had all the parts. Thank you! A perfect experience - quick and efficient. They knew about the recalls and had all the parts. Thank you! More

My car was fixed and am happy it works well. It was making my life uncomfortable because it was cold with faulty thermostat. It was making my life uncomfortable because it was cold with faulty thermostat. More

Easiest car transaction I've ever experienced. John was helpful and informative and found me the vehicle that best fit my needs for a price more affordable than I thought possible. The first numbe John was helpful and informative and found me the vehicle that best fit my needs for a price more affordable than I thought possible. The first number i saw was the final price with all taxes and charges included. I was given an option for additional add ons, Mark explained each one, but I never felt pressured to accept anything. This will be the first and only place I go for any future automotive needs. More

Had a very bad experience a couple of month ago. Had a major issue with steering wheel. Took the dealership 2 weeks to "fix" the problem without providing a courtesy car. In 2 days I had exactly the Had a major issue with steering wheel. Took the dealership 2 weeks to "fix" the problem without providing a courtesy car. In 2 days I had exactly the same issue with a car. Took another 2 weeks to fix the problem without providing a courtesy car. Got other problems with engine definitely related to the fixing of the steering wheel. This dealership might be good to perform a simple tasks (oil change, tire rotation) but definitely not for more complex assignments. More