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Herb Chambers Kia of Burlington

Burlington, MA

4.6
847 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 847 reviews

September 17, 2025

Service was fantastic. Had my vehicle towed in on Friday, got a call Monday morning with what the issue was, vehicle was fixed and ready for pickup that afternoon. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Herb Chambers Kia of Burlington responded

It sounds like our team made your experience a smooth one from start to finish! Thank you for choosing Herb Chambers Kia of Burlington and for sharing your review. See you next time!

September 16, 2025

Very responsive experience buying a new Kia Soul. Dany Elnar, our salesman did a great job. More

by barryfidelman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dany Elnar, Matt (Sales)
Sep 17, 2025 -

Herb Chambers Kia of Burlington responded

Congrats on your new Kia Soul, Barry! We appreciate you trusting Dany & the Herb Chambers Kia of Burlington team with your business and hope to see you again in the future!

September 14, 2025

Went for service and had a wonderful experience with the service department. Am willing to drive since everyone makes the time there such a delight More

by alliebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Herb Chambers Kia of Burlington responded

We love to hear from happy customers! We are so proud to hear that you are a fan of our service team. Thank you from the entire team at Herb Chambers Kia of Burlington!

September 12, 2025

Everyone in the service department was helpful and professional. I highly recommend Burlington Kia service. More

by lynnwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam
Sep 12, 2025 -

Herb Chambers Kia of Burlington responded

We're delighted to have your recommendation, Lynn! We will pass along your kind words to the team. Thank you for choosing Herb Chambers Kia of Burlington! Safe travels!

September 11, 2025

Salesman Ramon was a pleasure to work with . Easy going and helpful to the customer More

by Ericdc10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Herb Chambers Kia of Burlington responded

Thank you for the positive feedback, Eric! Ramon & the team appreciate your business and hope to see you again next time here at Herb Chambers Kia of Burlington!

September 02, 2025

BUYER BEWARE! !!! Would give this zero stars if I could. Bought a car here two years ago and immediately started having issues with oil burning too quickly. Couldn’ More

by apope2729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego Barreto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Herb Chambers Kia of Burlington responded

I'm truly sorry to hear about your experience and the frustration it has caused. It's concerning that you've faced ongoing issues with your vehicle, especially given the safety concerns you mentioned. We understand how inconvenient this situation is, particularly with a family relying on reliable transportation. Please reach out so we can discuss potential solutions or any further assistance we might be able to provide during this repair process. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

August 28, 2025

We just purchased a new Seltos from Herb Chambers Kia. We could not have gotten a better salesman than Ramon Amill. He was professional, knowledgeable, helpful, and patient during the entire process. Bria More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Herb Chambers Kia of Burlington responded

Tom, congrats on your new Kia Seltos! We're glad Ramon and Brian provided you with such a smooth experience. Thank you for choosing Herb Chambers Kia of Burlington! Safe travels!

August 20, 2025

Very easy to work with. No hassling and no pressuring. Made the car buying experience less stressful for my first time car buying daughter! More

by michelle_noke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Amill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Herb Chambers Kia of Burlington responded

We are so happy to hear our team here at Herb Chambers Kia of Burlington made the car buying experience stress-free for you and your daughter! Congratulations on the new ride!

August 08, 2025

My car was serviced in a timely manner and for a reasonable price. And the bonus was that all the summer beach sand (so far) got vacuumed out. I’ll be back! More

by sblake71
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Montea
Aug 11, 2025 -

Herb Chambers Kia of Burlington responded

We're happy to hear everything was done quickly and at a fair price! Thank you for choosing Herb Chambers Kia of Burlington and we can't wait to see you next time!

August 04, 2025

Had a good experience with everyone in the dealership. I wasn’t rushed to make a deal and they helped me find the right car for me More

by Packysresort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur, Michael
Aug 05, 2025 -

Herb Chambers Kia of Burlington responded

We're thrilled to hear you had a great experience with our team at Herb Chambers Kia of Burlington! We appreciate your business and hope to see you again down the road. Drive safe!

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