Herb Chambers Kia of Burlington

Service Department Oustanding and Honest My experiences having work done has always been exceptional. The service department staff is professional and honest. They take pride in their work My experiences having work done has always been exceptional. The service department staff is professional and honest. They take pride in their work and own it.. An oil change may be a little longer but worth the car inspection letting me know of possible potential items that need my attention to fix. The inspection also gives me confidence that my car is running well. Thank you for great service! More

Amazing experience Could not be happier with my experience here! John Francis was beyond helpful, and just made me feel so comfortable (i was a tad stressed going in). M Could not be happier with my experience here! John Francis was beyond helpful, and just made me feel so comfortable (i was a tad stressed going in). My previous dealership closed, and to be honest i was nervous to come to Herb Chambers. I felt such a big company wouldnt care about my needs and id be another number, boy was i wrong. This was the best experience i have ever had at a dealership, and there has been a lot. This is my third Kia Optima, and certainly will not be my last Kia and 100% not my last from Herb Chambers. Future Repeat Customer Jessica scully More

very easy and comfortable tom odonnell is the best everyone there goes out of their way to help you i would tell anyone who listens that we were treated above and beyond. thank you everyone there goes out of their way to help you i would tell anyone who listens that we were treated above and beyond. thank you More

2017 Kia Sportage Employee at desk greeted me by name with a smile as soon as I entered the building. This is very unique. Work to be done was explained ahead of time. Employee at desk greeted me by name with a smile as soon as I entered the building. This is very unique. Work to be done was explained ahead of time. Work performed quickly. As I was leaving, everyone acknowledged me and made me feel a VIP. More

Recall Cesar is a fantastic employee with great customer service. Cesar told me exactly what would be happening with my motor vehicle and the time it would Cesar is a fantastic employee with great customer service. Cesar told me exactly what would be happening with my motor vehicle and the time it would be ready. Cesar also gave me great updates throughout the process. More

Nice & Easy The salesperson and sales manager were very easy to work with. Quick answers no wasted time. They followed up on the things that were part of the deal The salesperson and sales manager were very easy to work with. Quick answers no wasted time. They followed up on the things that were part of the deal and made sure they were accomplished. Over all one of my better experiences buying a vehicle. More

Exceptional Service Rep Jen is excellent as the service rep. She places the customer first and foremost. She advises accurately with the customer’s best interest in mind. Tr Jen is excellent as the service rep. She places the customer first and foremost. She advises accurately with the customer’s best interest in mind. Truly exceptional! More

recall (s) I had recalls to replace door handles, ball joints & to install software to alert me if there was excessive piston wear. All of this was done in one d I had recalls to replace door handles, ball joints & to install software to alert me if there was excessive piston wear. All of this was done in one day( except the door handles which had to be ordered) The customer service reps were very knowledgeable, in fact they alerted me to 2 of the other recalls of which I was never notified about, neither by Kia nor York Kia, ( where I had purchased my car) which has since gone out of business. Everything was done in the approximate time I was told. In the interim I was able to enjoy a cup(s) of coffee in the waiting area as well as to look @ the vehicles on the floor that were up for sale, All in all, it was a pleasant experience More

Amazing staff such easy and quick pain free Needed all new tires and an alignment they worked with me on price and got it back the same day!!!! Amazing experience will never go anywhere else!!! Needed all new tires and an alignment they worked with me on price and got it back the same day!!!! Amazing experience will never go anywhere else!!! More