Herb Chambers Kia of Burlington - Service Center
Burlington, MA
322 Reviews of Herb Chambers Kia of Burlington - Service Center
Cesar was very helpful. He kept me informed about the prospective timeline regarding the major repair needed on my Soul. He kept me informed about the prospective timeline regarding the major repair needed on my Soul. More
My car needed a regular oil change and topping of fluids. So my experience is limited. They took notes of my other minor concerns and addressed them. I left my car at service center and almost 2 hours later So my experience is limited. They took notes of my other minor concerns and addressed them. I left my car at service center and almost 2 hours later my car was ready. More
Amazing service, in and out within the hour. Very knowledgeable staffing who are willing to assist you with any questions. Very knowledgeable staffing who are willing to assist you with any questions. More
Michael at the front service desk was very helpful and professional. I came in first thing this morning with something that was an emergency to be fixed on my car and they took care of me right away. professional. I came in first thing this morning with something that was an emergency to be fixed on my car and they took care of me right away. More
This was the easiest experience I have had at any dealership! My appointment was in time and the technician showed me everything under the car that they inspected and made sure I was comfortable with dealership! My appointment was in time and the technician showed me everything under the car that they inspected and made sure I was comfortable with all the findings. Five star review!👍 More
Our car in their for service; we have not been given any information. We had to ask a few times before finding that it would be at least a couple of months. We have not been told what the problem is other information. We had to ask a few times before finding that it would be at least a couple of months. We have not been told what the problem is other than reading the windshield which says (ordered engine). We would have appreciated someone communicating this to us and setting expectations. Since you do not do loaners or discounted rentals we were force to purchase a new car. We have keep maintenance up on the vehicle and brought to your service department except when we could not get timely appointments. More
Ceasar was great. Explained everything g to me every step of the way. Service was done right the first time and in a timely manner. Explained everything g to me every step of the way. Service was done right the first time and in a timely manner. More
I brought my car in to have a repair to my e brake and was really happy with Michael the service team member I was working with. Michael worked relentlessly to get my repair approved for coverage under m was really happy with Michael the service team member I was working with. Michael worked relentlessly to get my repair approved for coverage under my extended warranty. I truly appreciate his efforts. More
Fantastic service by Diego, Michael and Cesar. Would advice anyone to bring their vehicle here. Would advice anyone to bring their vehicle here. More
Extremely satisfied with my experience with Burlington KIA service department! Cesar is the best and is very knowledgeable. I waited and it was about an hour, but the waiting area was comfortable an KIA service department! Cesar is the best and is very knowledgeable. I waited and it was about an hour, but the waiting area was comfortable and well lit with plenty of coffee and other goodies. My 3 year old Sportage runs as good as the day I bought it and I credit a lot of it to having it serviced at the dealership where I bought it. They are definitely my go to service department. More