Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Herb Chambers Kia of Burlington - Service Center
Burlington, MA
390 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
390 Reviews of Herb Chambers Kia of Burlington - Service Center
Sort by
July 29, 2020
Diego is the Best I've been dealing with Diego since I bought my car in 2014, he is one of the Kindest, Honest as well as a great person to everyone that comes into con I've been dealing with Diego since I bought my car in 2014, he is one of the Kindest, Honest as well as a great person to everyone that comes into contact with him. He is so Very helpful to me when I have questions about anything, I highly recommend Herb Chambers of Burlington because He is there, he will not stear you in the wrong direction, he has ethics and morals, not many people can say that about others today. Thank God we have him there to help with everyone's question's.. His opinion means the world to me, I wouldn't know what to do without him! More
by RandiDoc
July 24, 2020
Great price with coupon Had a 1:00 appt. for oil change. However, car not ready till 2:35 which seems a little too long. I realize that they perform a multi point inspection Had a 1:00 appt. for oil change. However, car not ready till 2:35 which seems a little too long. I realize that they perform a multi point inspection but still an hour and a half is a little too long. I have been there in the past and oil changes usually done in one hour. Rest room clean and the same for waiting room. With the coupon I had it was a great price for oil change at 33 Dollars. Service reps. very respectable and polite. Will go back. . More
by usfarbuoabc
Employees Worked With
I know it wasn’t Jennifer but it was a female technician.
July 09, 2020
I was in and out after getting an appointment, in about 50 minutes. Low pressure gas line recall on my 2014 Optima done just like that. Great service! 50 minutes. Low pressure gas line recall on my 2014 Optima done just like that. Great service! More
by a.ferrentino
Employees Worked With
July 03, 2020
Like Family I am always treated professionally with updates as needed. My family has bought 5 autos from this dealer over the years and have had all the service I am always treated professionally with updates as needed. My family has bought 5 autos from this dealer over the years and have had all the service done here. We have never had issues when working on their scheduled maintenance.. More
by Kia Lover
June 26, 2020
People who work there made us feel wery welcome. They are very helpful as well. And the best thing is that we didn't have to wait long to have my car serviced. I would recommend this dealership to my fri are very helpful as well. And the best thing is that we didn't have to wait long to have my car serviced. I would recommend this dealership to my friends. There was Colombian guy who was very friendly and helpful too but I can't remember his name. More
by Jorge Teran
Employees Worked With
May 09, 2020
Great customer service ! Jennifer made me aware of a coupon available for service I was having. . I also had an AC problem addressed and fixed at no cost to me. Customer service is a big deal to me and coupon available for service I was having. . I also had an AC problem addressed and fixed at no cost to me. Customer service is a big deal to me and for that reason I will drive 30 miles to Burlington to have my car serviced there More
by kellycassano
May 02, 2020
Everything was great and the maintenance service was in a perfect timely manner. There was a recall on my vehicle electronics that was able to be checked. perfect timely manner. There was a recall on my vehicle electronics that was able to be checked. More
by albyj49
Employees Worked With
April 28, 2020
Service, short and sweet I was on the Herb Chambers Web site and noticed I could check if I had any open recalls on my 2012 Kia Optima, and found there were two. I called to s I was on the Herb Chambers Web site and noticed I could check if I had any open recalls on my 2012 Kia Optima, and found there were two. I called to schedule the service and Jennifer was able to confirm the two recalls and booked an appointment. I dropped off the car and added a Complimentary Brake Inspection coupon I received via email. I was called back 2 hours later, recalls complete, brakes were still an 60%,. Picked up the car, used another coupon for $10 off a Cabin filter and on with my day. 8-) More
by GWade
Employees Worked With
April 26, 2020
Great customer service they very helpful and courtesy... I definitely recommend Kia of Burlington, because they are honest in what is needed for your vehicle. I definitely recommend Kia of Burlington, because they are honest in what is needed for your vehicle. More
by Myl125
Employees Worked With
Other Employees :
Jeff - The Tech person who take care of my vehicle
April 26, 2020
The staff at Herb Chamber’s Kia of Burlington are very polite and professional. I’ve been doing business with them for over 20 years and shall continue to do so. polite and professional. I’ve been doing business with them for over 20 years and shall continue to do so. More
by Mark
