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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,795 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,795 reviews

January 23, 2023

Michael Sarkis and Marcus Karam Thanks for helping me with my LC500. You are very helpful and I am really appreciated. More

by Bky244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Herb Chambers Lexus of Hingham responded

This review means a lot to us! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your thoughtful feedback about Michael and Marcus. Enjoy your new Lexus LC500!

January 23, 2023

Great service. Always willing to fit you in with a problem. Tom is great - always available and organized and willing to help. More

by nmstokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that Tom delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

January 21, 2023

Thomas was awesome! Got me in and out for my oil change. Amazing customer service. More

by Melany Helena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Sanna, Kevin Chan
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Jan 23, 2023 -

Herb Chambers Lexus of Hingham responded

Thomas and the team are thrilled to see your glowing review, Melany! Thank you for supporting Herb Chambers Lexus of Hingham and we will see you next time!

January 20, 2023

Had my wife’s car serviced and as always Tom took good care of me. My car is being serviced tomorrow and looking forward to dropping it off. Only problem is I want a new car every time I drive the loaners More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Herb Chambers Lexus of Hingham responded

Rob, thank you for the review! We are so glad to hear that you are so confident in Tom to get the job done. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

January 19, 2023

Lauren E very friendly and helpful, she always takes good care of her customer. She’s the best! More

by ton1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E
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Jan 20, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that Lauren delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

January 19, 2023

The job was done and came out great. Wasn’t satisfied paid cash and didn’t receive some of the documents I asked for. For the job that was done and I think that’s unfair. More

by Kchau0608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Jan 20, 2023 -

Herb Chambers Lexus of Hingham responded

I apologize that you weren't satisfied with your experience working with our team. Additionally, I'm concerned that you didn't receive the documents you requested. If you're open to continuing this conversation, please reach out at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

January 19, 2023

we have bought several cars from Sammy and have been very satisfied with the results and everyone has been very nice. Sammy is very diligent and helpful and honest we recommend him to everyone. we really lov More

by lelibethc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Lojie
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Jan 19, 2023 -

Herb Chambers Lexus of Hingham responded

We are delighted to receive this review. Sammy will appreciate your support. Thank you for being part of the Herb Chambers Lexus of Hingham family!

January 18, 2023

Talisa is very polite and professional. She listened and kept in touch during the whole service. She is a real asset for this dealership. More

by Actiondragon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
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Jan 19, 2023 -

Herb Chambers Lexus of Hingham responded

We're over the moon Talisa offered attentive, courteous, and communicative professionalism! It is an honor to have her on the Herb Chambers Lexus of Hingham Team to help our wonderful customers. Thank you, and take care!

January 18, 2023

Great service, good quality. It is always a pleasure to come to Lexus. And good coffee! More

by Philip.tyndale.biscoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cannot remember
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Jan 18, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your business and your review! Thanks from the Herb Chambers Lexus of Hingham Team!

January 16, 2023

Awesome service. And wonderful staff. Kevin explained every step of my cars service, and Linda was just delightful. More

by Seancostello82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jan 17, 2023 -

Herb Chambers Lexus of Hingham responded

Sean, thank you for the review! We appreciate the kind words about Linda and Kevin and hope to see you back again at Herb Chambers Lexus of Hingham. Safe travels!

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