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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,742 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,742 reviews

December 10, 2022

I have always had very good service with Lexus of Hingham. They are very professional and are not pushy More

by dilast20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for always choosing Herb Chambers Lexus of Hingham! We appreciate your loyal business and look forward to seeing you again!

December 09, 2022

Excellent! We are extremely please with Herb Chambers Lexus. Both the buying process and the following maintenance services are outstanding! Very friendly! More

by MaryAnn Quinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
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Dec 09, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks so much for recommending Herb Chambers Lexus of Hingham! Both our sales and service teams are always here to help. Have a great day!

December 08, 2022

It didn’t seem like the salesperson was interested in working with me. The service people are always nice. More

by Kamackinnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name and didnt get a card.
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Dec 13, 2022 -

Herb Chambers Lexus of Hingham responded

Customer feedback is important to us so we appreciate you leaving us a review. I'm wondering if you would be willing to speak with me about your experience directly. If so, please send me a note at your convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

December 07, 2022

Excellent service. Eric and Kevin were great! I will be back next year for my yearly service and detailing. Thanks and happy holidays. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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Dec 07, 2022 -

Herb Chambers Lexus of Hingham responded

Lisa, we can't wait to share your feedback with Eric and Kevin! Thank you for your loyal business and we look forward to seeing you again at Herb Chambers Lexus of Hingham!

December 07, 2022

I can’t say enough about the superior staff, from the gentleman who picked up my car, to the service manager, secretary, and mechanics. I was kept up to date during the entire process of the 36 month ser More

by SusanRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not all names available , Kevin Chan
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Dec 08, 2022 -

Herb Chambers Lexus of Hingham responded

Susan, We are pleased to hear about your positive experience here at Herb Chambers Lexus of Hingham. We take pride in our staff providing the best customer service in the most efficient manner. We thank you for your business and hope to see you in the future!

December 06, 2022

My NX 300 is four years old . It is in perfect condition. whenever II have brought it in for routine service the staff, from greeter to service advisor have been super friendly an More

by jpenntrav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2022 -

Herb Chambers Lexus of Hingham responded

We're over the moon our team has consistently welcomed you with courteous, thorough, and professional service! Thanks for being a Herb Chambers Lexus of Hingham customer. We look forward to your next visit!

December 06, 2022

Great experience at Herb Chambers Very professional and knowledgeable help. Service Staff great and also signing in Staff. Would receive mend to any Lexus owner! More

by Blanchardlynne51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Dec 06, 2022 -

Herb Chambers Lexus of Hingham responded

We appreciate the time you took to give the Herb Chambers Lexus of Hingham team a shoutout! It means a lot to us that you're happy. Take care!

December 05, 2022

I arrived at 7am. Scott took my car in right away. Spoke with Kevin about rattling noise. Done in 15 mins.!! And no charge! So happy!!! More

by Bvc444@gmail.com
Recommend Dealer
Yes
Employees Worked With
Scott and Kevin
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Dec 06, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a five-star review! We'll give kudos to Kevin and Scott for ensuring your vehicle was done on time, and you were satisfied. Until next time!

December 04, 2022

People are very accommodating. Service was performed as well and in the timeframe expected. Would recommend them. More

by Bobcook89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Herb Chambers Lexus of Hingham responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Herb Chambers Lexus of Hingham Team

December 03, 2022

Good courteous service- very knowledgeable employees/ friendly snd helpul1/ slso timely service with good communication More

by Sallyacunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Dec 05, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for your review. We are glad that the team was courteous, knowledgeable, and nice to work with. We appreciate your trust in our team here at Herb Chambers Lexus of Hingham!

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