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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,795 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,795 reviews

December 10, 2022

Tom was courteous and treated me with great respect. . He tried to get me the best job done w/o spending more. Kept in contact. More

by rma
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the 5 stars and shoutout to Tom! All of us at Herb Chambers Lexus of Hingham appreciate your business!

December 10, 2022

Thomas was very accommodating and excellent service with excellent knowledge the whole experience was very easy More

by Richwatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Herb Chambers Lexus of Hingham responded

This review means a lot to us! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your thoughtful feedback about Thomas. We hope to see you again!

December 10, 2022

I have always had very good service with Lexus of Hingham. They are very professional and are not pushy More

by dilast20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for always choosing Herb Chambers Lexus of Hingham! We appreciate your loyal business and look forward to seeing you again!

December 10, 2022

Always a pleasure working with Kevin when my RX F-Sport needs service. I appreciate the excellent and quick service! More

by Wreip4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Dec 12, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that Kevin delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Hingham!

December 09, 2022

Excellent! We are extremely please with Herb Chambers Lexus. Both the buying process and the following maintenance services are outstanding! Very friendly! More

by MaryAnn Quinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
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Dec 09, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks so much for recommending Herb Chambers Lexus of Hingham! Both our sales and service teams are always here to help. Have a great day!

December 08, 2022

It didn’t seem like the salesperson was interested in working with me. The service people are always nice. More

by Kamackinnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name and didnt get a card.
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Dec 13, 2022 -

Herb Chambers Lexus of Hingham responded

Customer feedback is important to us so we appreciate you leaving us a review. I'm wondering if you would be willing to speak with me about your experience directly. If so, please send me a note at your convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

December 07, 2022

I can’t say enough about the superior staff, from the gentleman who picked up my car, to the service manager, secretary, and mechanics. I was kept up to date during the entire process of the 36 month ser More

by SusanRP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not all names available , Kevin Chan
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Dec 08, 2022 -

Herb Chambers Lexus of Hingham responded

Susan, We are pleased to hear about your positive experience here at Herb Chambers Lexus of Hingham. We take pride in our staff providing the best customer service in the most efficient manner. We thank you for your business and hope to see you in the future!

December 07, 2022

Excellent service. Eric and Kevin were great! I will be back next year for my yearly service and detailing. Thanks and happy holidays. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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Dec 07, 2022 -

Herb Chambers Lexus of Hingham responded

Lisa, we can't wait to share your feedback with Eric and Kevin! Thank you for your loyal business and we look forward to seeing you again at Herb Chambers Lexus of Hingham!

December 06, 2022

My NX 300 is four years old . It is in perfect condition. whenever II have brought it in for routine service the staff, from greeter to service advisor have been super friendly an More

by jpenntrav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Herb Chambers Lexus of Hingham responded

We're over the moon our team has consistently welcomed you with courteous, thorough, and professional service! Thanks for being a Herb Chambers Lexus of Hingham customer. We look forward to your next visit!

December 06, 2022

I arrived at 7am. Scott took my car in right away. Spoke with Kevin about rattling noise. Done in 15 mins.!! And no charge! So happy!!! More

by Bvc444@gmail.com
Recommend Dealer
Yes
Employees Worked With
Scott and Kevin
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Dec 06, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a five-star review! We'll give kudos to Kevin and Scott for ensuring your vehicle was done on time, and you were satisfied. Until next time!

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