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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,737 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,737 reviews

October 04, 2022

Kevin was very helpful. He is knowledgeable and explained everything in detail. Service department is excellent. Will be returning soon for front brakes. More

by rjdaniele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Oct 05, 2022 -

Herb Chambers Lexus of Hingham responded

We're so glad Kevin offered informative expertise that shaped a great experience. We look forward to working with you again at Herb Chambers Lexus of Hingham!

October 03, 2022

Kevin is exceptionally knowledgeable, approachable, and professional. Definitely the star of the dealership!! Thank you Kevin for your assistance! More

by Mei.Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Oct 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks so much for giving Kevin a shoutout! This is the kind of feedback we love to see. The Herb Chambers Lexus of Hingham team looks forward to seeing you again next time!

October 01, 2022

Sean was so helpful and knowledgeable. He made my purchase such a pleasant experience. He is definitely an asset to the dealership. More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Duddy
Oct 03, 2022 -

Herb Chambers Lexus of Hingham responded

Judy, thanks for the stellar review! We're honored to have Sean on the Herb Chambers Lexus of Hingham team to offer our wonderful customers professional assistance. Enjoy your new ride!

October 01, 2022

This place is friendly, clean, professional and everyone who works there is terrific. The moment you drive in, someone is there to greet you and help you get your car serviced. And the car always comes bac More

by Sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 03, 2022 -

Herb Chambers Lexus of Hingham responded

Hi Sheri - Thanks so much for the five-star review for Herb Chambers Lexus of Hingham! We love seeing words like professional, clean, and friendly used to describe our establishment. It's a pleasure servicing your vehicle, and we love having you as a customer!

September 30, 2022

Tom McCafferty in the service dept is a great guy! ! He’s helped me with a few issues that I’ve had!!! Always quick(even with Covid) and gets the issue resolved!! More

by Jdjoyce123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa, Claudia Melgarejo, Vitor Duarte, Kevin Chan
Oct 03, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for commending the excellent work of Tom! We are lucky to have him on the Herb Chambers Lexus of Hingham team and will pass your five stars along. Until next time!

September 30, 2022

They are committed to customer service and clear communication! Kudos to my service advisor Tom who provided great support & guidance during my last service visit. I highly recommend Herb Chambers L More

by sobrien751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for recognizing our efforts to deliver outstanding customer service! We are thrilled that Tom and the Herb Chambers Lexus of Hingham team provided a five-star service experience. Until next time!

September 29, 2022

Both the services and sales departments are excellent. I especially appreciate the noticeable lack of up selling. They are truly interested in recommending what is most appropriate for the customer! Thoma More

by Thomas Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caren Lee
Sep 29, 2022 -

Herb Chambers Lexus of Hingham responded

Thomas, we are blushing! It's our pleasure to offer straightforward and accommodating professionalism that's made you feel valued as a customer. Thank you for supporting Herb Chambers Lexus of Hingham!

September 28, 2022

Kevin was fantastic! Explained all we needed to know. The guy who checks me in is also great! More

by Alikazam35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Sep 28, 2022 -

Herb Chambers Lexus of Hingham responded

We are so happy that Kevin and the team provided you with the top-tier service you deserve during your recent visit to Herb Chambers Lexus of Hingham! Thank you!

September 28, 2022

I had an appointment at 9:30 a. m. They took my car right away and were finished 15 minutes earlier than promised. The service man went over everything, and the cost was what rhey q More

by Lexus Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your review! We're glad that the Herb Chambers Lexus of Hingham team took excellent care of you. We appreciate your business and kind words, see you next time!

September 27, 2022

Bought my first Lexus in 2012 from Herb Chambers Lexus of Sharon. Service departments in Sharon and in Hingham have always been professional, courteous and excellent to work with. The staffs in both dealer More

by Robert_Helt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Loji
Sep 27, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Sharon and the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

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