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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,737 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 2,738 reviews

July 20, 2022

Tom is always professional, and informative. I believe the advice and service he provides is invaluable! More

by ajvaleri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Herb Chambers Lexus of Hingham responded

We're delighted you feel the service and advice Tom provides is invaluable here at Herb Chambers Lexus of Hingham! Thank you for this stellar rating and review.

July 20, 2022

Knowledgeable highly experienced, outstanding customer service. Started with Phil who greeted me to Jonathan the service rep to the check out staff and final delivery of my vehicle. More

by annmckenzie0627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Jul 20, 2022 -

Herb Chambers Lexus of Hingham responded

We're thrilled our team here at Herb Chambers Lexus of Hingham provided outstanding customer service. Thank you for this positive feedback. We will be sure to pass your kind words along to Phil, Jonathan, and our crew!

July 19, 2022

Terrific CS and employees. Excellent service dept. Very satisfied with the complete operation. Tom continues to out perform. More

by Kevinjgould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Herb Chambers Lexus of Hingham responded

Kevin, we are so happy to hear that Tom and the team made you a happy customer! Thank you for choosing Herb Chambers Lexus of Hingham for your service needs, we look forward to assisting you next time.

July 18, 2022

They Always do a great job. I highly recommend Herb Chambers Lexus in Hingham. They are the pros More

by Rcameron2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Seekins
Jul 18, 2022 -

Herb Chambers Lexus of Hingham responded

Your continued confidence in the Herb Chambers Lexus of Hingham team means a lot to us. Thanks so much for your five stars!

July 17, 2022

Excellent service! Efficient! Great communication with updates! Excellent, friendly and efficient employees! Top notch service More

by Kshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Skorohod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Sanna, Claudia Melgarejo, Jon Seekins, Kevin Chan
Jul 18, 2022 -

Herb Chambers Lexus of Hingham responded

We couldn't ask for a better review! We're ecstatic that our team welcomed you with professional, communicative service. Thanks for choosing Herb Chambers Lexus of Hingham!

July 16, 2022

Good service. Recommendations were reasonable. These 5 words are sufficent to describe your service. No further words are needed. I am done More

by d1775sar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 18, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for taking the time to leave a review of Herb Chambers Lexus of Hingham! We're delighted our team provided quality and informative service that shaped a positive experience. Drive safe!

July 15, 2022

Easy to work with. Joe Dinger made process smooth. Car ready for pickup when stated. More

by Fish3289
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Herb Chambers Lexus of Hingham responded

Your review is what we love to see! We're glad Joe delivered punctual service that shaped a seamless experience. We hope to work with you again at Herb Chambers Lexus of Hingham!

July 13, 2022

Tom is an excellent professional service advisor. We completely trust his advice. His communication skills are great. Our new tires and brakes make our 2014 Lexus feel brand new! Sandra More

by jkt-smt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Herb Chambers Lexus of Hingham responded

Thanks for letting us know what an excellent job Tom did during your recent service! We are happy you decided to share your experience and hope to see you back at Herb Chambers Lexus of Hingham.

July 10, 2022

Though our experience with our salesperson, Caren S, was outstanding, the culture promoted in the Hingham Lexus sales room demonstrated unprofessionalism, disorganized policies, and disrespectful, unhealthy More

by seeret2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caren Stone - Sales
Jul 11, 2022 -

Herb Chambers Lexus of Hingham responded

I am disappointed to see that your car-buying experience was not a positive one. We aim to create a fantastic sales environment for our valued guests and it is upsetting to know that we missed the mark here. I would like to learn more about your visit and I hope you'll consider getting in touch at your earliest convenience to discuss it in greater detail. Thank you for your feedback, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

July 08, 2022

Good job. I am very satisfied with the timely appointment and courtesy to get my vehicle serviced. The price was well appreciated. More

by Paowens645
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Jul 08, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

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