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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,745 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,745 reviews

March 24, 2022

Marcus was terrific to deal with. Knowledgable fair and very personable. Will definitely come back again and deal with Marcus. More

by janeneburke1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the rave review of Marcus! We are thrilled that he provided five-star service and made your experience at Herb Chambers Lexus of Hingham such a success. Safe driving!

March 23, 2022

As always EXCELLENT ! I have always had excellent service with the sales staff and the service staff. More

by cfclougherty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
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Mar 23, 2022 -

Herb Chambers Lexus of Hingham responded

Hearing that we always deliver top-notch service brings a smile to our faces! Thank you so much for sharing and for being a valued member of the Herb Chambers Lexus of Hingham family. Safe travels till we see you next!

March 23, 2022

Service at 30,000 miles was excellent and very quick. Lauren did a great job expediting the work. More

by Hvoheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 23, 2022 -

Herb Chambers Lexus of Hingham responded

It's our goal to make vehicle maintenance a quick and pleasant task! Thank you for the amazing review and for trusting the Herb Chambers Lexus of Hingham team with the job!

March 23, 2022

I was impressed with the greeting I received when I got to the service department for my first visit. My questions were answered & I got my car in the time it was estimated to take. More

by Pf#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Mar 24, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We strive to deliver a seamless service experience, and it means a lot to hear that this was reflected in your recent visit. We appreciate your business and hope to see you back again at Herb Chambers Lexus of Hingham!

March 23, 2022

The service at Lexus of Hingham has always been top notch. I’m disappointed that you need a service to get your car washed. Not what was promised when I bought the car. More

by Mfine109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your 5-star review about our service depart! Working to efficiently accommodate the needs of our service clients is always a top priority. We thank you for your input on our car wash and will certainly keep this in mind moving forward. We couldn't be more grateful to have loyal customers like you at our dealership, and we look forward to seeing you again soon! Thanks, Patrick Chahwan, General Manager, PChahwan@herbchambers.com

March 22, 2022

Very professional with excellent customer service Complimentary carwash and vacuum not up to par… Leaves a great deal More

by Chaffeegp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2022 -

Herb Chambers Lexus of Hingham responded

I appreciate this feedback about our service and carwash. We are always looking for ways to improve and I will speak with my team about your review. Thank you for your business! Patrick Chahwan - General Manager - pchahwan@herbchambers.com

March 22, 2022

The sales person was knowledgeable, friendly and helpful. The same is true of the financial representative. More

by Nancy Dann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
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Mar 22, 2022 -

Herb Chambers Lexus of Hingham responded

Nancy, thank you for sharing your terrific feedback! We appreciate your business and we hope to welcome you back to Herb Chambers Lexus of Hingham again down the road. Safe travels!

March 21, 2022

Very impressed with the dealership. Had a wonderful experience there. Would recommend to family and friends. More

by Kmos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Dinger 5 stars
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Mar 21, 2022 -

Herb Chambers Lexus of Hingham responded

It is awesome to hear that the team took excellent care of you here at Herb Chambers Lexus of Hingham! We appreciate the kind words.

Mar 21, 2022 -

Kmos responded

You’re welcome. Joe Dinger was excellent to work with!!

March 21, 2022

When I arrived, I was immediately approached and checked in. My service advisor, Jonathan Seekin reviewed my needs. I set up my appointment to “wait”. Jonathan provided excellent customer service. John Y More

by Cmlewando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Seekins
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Mar 21, 2022 -

Herb Chambers Lexus of Hingham responded

It's wonderful to hear that you received attentive and thorough care from Jonathan and John! It's our pleasure to go above and beyond to take care of your service needs at Herb Chambers Lexus of Hingham. We thank you for your input on our car wash and will certainly keep this in mind moving forward. We couldn't be more grateful to have loyal customers like you at our dealership, and we look forward to our next chance to work together! Thanks, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

March 19, 2022

Always efficient, knowledgeable and courteous! I am disappointed they’re no longer offering free car washes as that is an mitigating asset that has kept me here for years…please bring it back asa More

by SVDesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2022 -

Herb Chambers Lexus of Hingham responded

Thank you for your many years of business. I appreciate your feedback about free car washes and our coffee counter. Five-star service is our goal and I will keep your review in mind moving forward. Have a great week! Patrick Chahwan - General Manager - pchahwan@herbchambers.com

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