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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,804 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,805 reviews

November 08, 2021

The service was great. Repairs are done promptly and they keep you informed on what needs to be fixed More

by Ryangconlon
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Nov 09, 2021 -

Herb Chambers Lexus of Hingham responded

We're glad we're providing the prompt and effective service we aim for, Ryan! Thank you for the outstanding review and for choosing Herb Chambers Lexus of Hingham!

November 06, 2021

Herb chambers lexus of hingham is the best place to buy a vehicle, they will treat u like family. I love this place an wouldn't considering going anywhere else More

by Teda203tada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
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Nov 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

November 05, 2021

Very professional comfortable service waiting area would have liked it a few degrees warmer in the waiting area More

by Nils
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking a moment to share some constructive feedback with us. We certainly want our guests to be as comfortable as possible while waiting for service to be completed, and we'll be sure to consider your input as we move forward. The Herb Chambers Lexus of Hingham team is grateful for your business, and we hope to see you back again down the road!

November 05, 2021

Outstanding service. Tom McCafferty is a standout, always fair, efficient and knowledgeable.I go nowhere else. More

by Robert Salamone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2021 -

Herb Chambers Lexus of Hingham responded

Robert - Thank you for taking time to post a great review about Tom! We are thrilled to hear that he earned your loyal business with his excellent service. Enjoy your weekend!

November 05, 2021

This dealership whether it is service or sales or even parts department is top rate! More

by toothjantr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Chan
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Nov 05, 2021 -

Herb Chambers Lexus of Hingham responded

We love to hear that we're delivering a top notch experience for all our customers! Thanks, from the entire Herb Chambers Lexus of Hingham team

November 05, 2021

My experience was great. The staff was friendly, helpful and assisted me with any questions I had. More

by SE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Nov 05, 2021 -

Herb Chambers Lexus of Hingham responded

It makes us happy that you had a superb experience here at Herb Chambers Lexus of Hingham! Thanks for trusting out team to take great care of you.

November 05, 2021

Very good service and attention to the customer concerns. Also very responsive to getting your car fixed and returned back to you. More

by Bigblack06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Nov 05, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We are delighted to know that you're a satisfied customer. - Herb Chambers Lexus of Hingham team

November 04, 2021

Always very pleased with this dealership’s service team. They have always provided high quality, excellent service. More

by Kathy.warburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Nov 04, 2021 -

Kathy.warburton responded

Thank you for always providing a great service experience. Kevin Chan is my service rep and has always been polite, professional and helpful. I greatly appreciate the service you provide and would recommend your dealership to anyone.

Nov 05, 2021 -

Herb Chambers Lexus of Hingham responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Kevin know he is always such a big help during your service visits. Your support means the world to all of us at Herb Chambers Lexus of Hingham. Take care!

November 04, 2021

The salesman Sean Duddy very helpful and professional. The whole process was easy and fast. Thank you, would recommend Sean and dealership to anyone who needs a luxury car. More

by limake2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Duddy
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Nov 04, 2021 -

Herb Chambers Lexus of Hingham responded

Congratulations on your purchase! We are thrilled that Sean and the team took such great care of you and earned your terrific recommendation. Thank you for doing business with Herb Chambers Lexus of Hingham!

November 03, 2021

Kevin at Service Department he is the Best!Always give Kevin at Service Department he is the Best! Always give us the the Great Service! 👍👍 More

by Cam Chan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Nov 03, 2021 -

Cam Chan responded

Kevin is the Best !

Nov 03, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you so much for taking the time to give Kevin such a great shoutout! We love to hear feedback from our happy customers and appreciate you taking the time to leave us your review. Have a great day! - Herb Chambers Lexus of Hingham

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