Herb Chambers Lexus of Hingham

Outstanding customer service in every respect. Our master salesman was knowledgeable, respectful and attentive to our needs and thoughts. After a less than satisfactory experience with our local deal master salesman was knowledgeable, respectful and attentive to our needs and thoughts. After a less than satisfactory experience with our local dealer, this team and especially our guy were superb. A+ in my book. We bought the car. More

The car looked great but the am and fm radio doesn’t work, mentioned it to the guy with the suit who said he would check it out. I didn’t check it out when they said the car was ready, my fault, but the work, mentioned it to the guy with the suit who said he would check it out. I didn’t check it out when they said the car was ready, my fault, but the am and fm still doesn’t work More

They are great always on top of everything, pleasant and helpful . I do miss the snacks and drinks while we wait but I do understand why. helpful . I do miss the snacks and drinks while we wait but I do understand why. More

Marcus is an absolute professional and a pleasure to do business with. He makes the process as enjoyable and painless as possible. Will continue to do business there as long as Marcus is on board business with. He makes the process as enjoyable and painless as possible. Will continue to do business there as long as Marcus is on board More

On time, very good communication, courteous treatment from all the staff.Nothing further to add -just trying to meet the 25 word minimum-a stupid rule. from all the staff.Nothing further to add -just trying to meet the 25 word minimum-a stupid rule. More

Claudia was extremely helpful in making the service experience pleasant explaining everything that happened in the service. Waiting area was acceptable. Service area for coffee etc needs to be improved experience pleasant explaining everything that happened in the service. Waiting area was acceptable. Service area for coffee etc needs to be improved. More

Very professional organization and exceptional sales staff. I am a returning, satisfied customer. Great brand, great service.if you become a customer you will be satisfied with the quality level of serv staff. I am a returning, satisfied customer. Great brand, great service.if you become a customer you will be satisfied with the quality level of service and product. More

Always polite and attentive. Service was as I was told - on time! Kevin found a coupon for me and arranged my transport beautifully! Super shuttle driver as well, I wish I remembered his name. on time! Kevin found a coupon for me and arranged my transport beautifully! Super shuttle driver as well, I wish I remembered his name. More

First rate, thorough, professional, curtious, friendly immaculate facilities, and I cannot say anymore than it is always a real pleasure to visit this dealership for service or car ownership advice. immaculate facilities, and I cannot say anymore than it is always a real pleasure to visit this dealership for service or car ownership advice. More

I have been been an BMW customer for a number of years and was always with them. This is my first experience purchasing a Lexus and I have been very impressed with the Herb Chambers Hingham dealership. and was always with them. This is my first experience purchasing a Lexus and I have been very impressed with the Herb Chambers Hingham dealership. Their professionalism, knowledge, courtesy and friendliness all make for an excellent customer experience More