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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,750 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,750 reviews

July 09, 2021

Had great experience for car repair and maintenance. People were very pleasant and were very efficient and timely with the repair. Will be returning for future maintenance appointments. More

by melcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
Jul 11, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive feedback and for trusting the Herb Chambers Lexus of Hingham team with your repair! We're glad we earned your confidence. See you again next time!

July 09, 2021

Sales representative Sean Duddy was incredible in providing us with great customer service and all of the options available to us to make our purchase More

by jepps5363
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Duddy
Jul 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful purchase experience working with Sean and the Herb Chambers Lexus of Hingham team. Drive safely in your new vehicle, and we hope to see you again down the road!

July 08, 2021

Very great dealership. My sales rep Joe Dinger was very reliable and helpful. Vechicle was clean. one thing picture in add of 4 runner had Step bars but when I took it out there gone More

by Billy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Dinger
Jul 08, 2021 -

Herb Chambers Lexus of Hingham responded

Billy - I thank you for the positive feedback and apologize for the miscommunication regarding the step bars on your car. I will address this with our team so we can make sure our inventory is being represented as clearly and consistently as possible on the web. We appreciate your business, and I welcome you to get in touch with me via email if you'd rather discuss this directly. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

Jul 08, 2021 -

Billy responded

Patrick thanks for the quick responds. I was kind of shocked about the bars they caught my eye when i was looking Never thought about it after till i took a picture and was something is Missing. My kid said these are gone..lol It would of been a good feature But must of looked good on someone else Vechicle. You learn something everyday. 4 runner is nice thats all that matters at the moment Ty Billy

July 08, 2021

It was very busy when I pulled into the service area, but they took care of me right away. My advisor, Claudia, called me into her office immediately. I received a loaner and was told my car would be ready a More

by Nvr306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Jul 09, 2021 -

Herb Chambers Lexus of Hingham responded

We are thrilled to know that Claudia and the rest of our team were able to provide you with a timely and pleasant service experience. We strive to remove the hassle and stress from the service process for our valued guests. Thanks for supporting Herb Chambers Lexus of Hingham, we hope to see you again!

July 07, 2021

We have always had Lexus so this dealership is the best! Not only close to our home (2miles) but great service dept.Every visit has been very professional More

by sallyacunningham
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Seekin, Brooke Carpenter
Jul 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the stellar feedback, Sally! All of us here at Herb Chambers Lexus of Hingham love to hear from our happy customers. Safe travels, and see you again next time!

July 07, 2021

From start to finish all employees I spoke with were very polite and helpful. Tom explained what was done to my 2021 UX . There were no surprises. The men that picked up and delivered my car were also very p More

by Mizbaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
Jul 07, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful review! We're delighted to hear that the Herb Chambers Lexus of Hingham team is delivering the courteous and accommodating care we strive for. We appreciate you trusting us with the maintenance of your 2021 Lexus UX, and we hope to see you again down the road!

July 04, 2021

I’ve been going to this dealership for many years. The service is great. Today my tire pressure light came on. Turns out a nail had punctured the front left tire. Tom and the service team diagnosed the ot More

by Julie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Herb Chambers Lexus of Hingham responded

Julie - We are grateful to have you as a loyal Herb Chambers Lexus of Hingham customer and are so glad that our team could assist with your tire repair. Thank you very much for posting a review! We look forward to your next visit with us.

July 03, 2021

Terrific staff, very knowledgeable, friendly & helpful. No pressure but supportive and helpful. Showroom & facilities are modern, fresh, welcoming and comfortable. Would highly recommend Lexus of Hingha More

by wjn1248
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jano Letaif
Jul 06, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for posting about your recent visit to Herb Chambers Lexus of Hingham. It is fantastic to see that our team walked you through the purchase of your vehicle and we look forward to working with you next time!

July 03, 2021

Quick appointment for routine maintenance service and check. Great prompt service. Finished before estimated time. Kevin Chan was very professional and helpful explaining in detail the status of my veh More

by Claflinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 04, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for trusting the Herb Chambers Lexus of Hingham team with your vehicle maintenance and for leaving us a review! We're delighted to hear we delivered the high-quality care and service we strive for. Safe travels, and come back again next time!

July 02, 2021

First time at this dealership for routine maintenance. My wife commented that it was a wonderful experience. She was treated like a rock star. All most positive. Will be back for sure. More

by chiefnuba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Jul 02, 2021 -

Herb Chambers Lexus of Hingham responded

We are thrilled to have you and your wife as repeat customers here at Herb Chambers Lexus of Hingham! Thank you for sharing your positive review of our team.

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