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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,795 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,795 reviews

July 28, 2021

Reasonably priced. Courteous. Kept me informed about the progress of my repair. Best of all no surprises. Kevin was very professional and he was great to work with More

by mconnolly143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 28, 2021 -

Herb Chambers Lexus of Hingham responded

It means a lot that our commitment to customer satisfaction stood out to you, and we enjoy having you as a customer. We will be sure to let Kevin know you appreciated his professionalism. Thanks again and we look forward to seeing you at Herb Chambers Lexus of Hingham you next time!

July 28, 2021

Service was quick and Kevin was very pleasant and professional. I decided not to get a loaner car and wait as Kevin informed me that my car would be ready in less than an hpur. More

by Bdantuon
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jul 28, 2021 -

Herb Chambers Lexus of Hingham responded

We're happy to hear Kevin was able to demonstrate our commitment to great service and provide a seamless service experience. Thank you for choosing Herb Chambers Lexus of Hingham!

July 28, 2021

Herb Chambers in Hingham is so efficient, accommodating and professional. Tom in service has always been extremely friendly and helpful..I’ve known him since the previous location. I know I can always st More

by BasrinDiane.clarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Herb Chambers Lexus of Hingham responded

Wow, this is an outstanding review! Your loyalty to Tom and Herb Chambers Lexus of Hingham has not gone unnoticed, and we are so appreciative! We're proud to offer our guests efficient, accommodating, and professional service at every appointment. From our Lexus family to yours, happy driving and see you next time!

July 27, 2021

Excellent service. Knowledgeable, responsive and helpful personnel, Exceptional customer experience from the time you drive in, Scott to the service manager Jon and final sign out. More

by ann.mckenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott. Ahmed Ruwaid, Jon Seekins
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the lovely feedback, Ann! We're so glad the Herb Chambers Lexus of Hingham team made your service visit a great one. Safe travels, and come back soon!

July 27, 2021

I have been using the Service Department of this dealership for more than seven years. It has given me consistent efficient services over those years. All the staff especially the Service Advisor ar More

by Happy dreamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

We really appreciate your years of business and your positive feedback! It is gratifying to know that our team always takes such great care of you and we look forward to seeing you next time. Thank you from all of us at Herb Chambers Lexus of Hingham!

July 27, 2021

I have been bringing my Lexus Hybrid SUB to Herb Chambers for service since I bought it at their Sharon dealership 13 years and 225,000 miles ago. It is in excellent condition and runs perfectly. They are gr More

by Peter Milewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your dedication to Herb Chambers Lexus of Hingham! We are honored to be the ones you choose to help your vehicle stay in great running condition. Reviews like yours tell us we're doing our job right. See you next time, Peter!

July 26, 2021

Marcus was great. Got me through the process smoothly. 2nd car I’ve bought from Marcus and he’s always great. Johnny is amazing as always. Vitor is the best. Always great to work with. I’d refer anyone t More

by LexusLover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Saghbini, Vitor Duarte
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

We are thrilled to hear that you had such an excellent experience with our team! Thank you for your business and your confidence in our work here at Herb Chambers Lexus of Hingham. Safe travels in your new car!

July 26, 2021

We had a wonderful experience with Marcus. We came looking for a certain car that was no longer available, but Marcus showed us one even better. We could not be happier! I’d also like to mention th More

by CareyPerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Carey - Congratulations on your new car! We are thrilled that you had such a positive experience with Marcus and Joe, and we will be sure to pass along your appreciation to them. Thank you from all of us at Herb Chambers Lexus of Hingham!

July 26, 2021

Seamless buying experience. Purchased a 2021 RX350. Very easy and non stressful environment, would highly recommend! Staff is knowledgeable and not pushy. Test drive is a must More

by kapplegirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

Congratulations on your new 2021 Lexus RX 350! We are happy to hear that our team made the purchase process so positive and pressure-free. Thank you for doing business with us here at Herb Chambers Lexus of Hingham!

July 26, 2021

I visited Herb Chambers in Hingham for an oil change and saw Claudia. She was very pleasant, professional and accommodating. When I got my car they apologized for the wait but it wasn’t a big deal because I More

by Carmela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Jul 27, 2021 -

Herb Chambers Lexus of Hingham responded

We're delighted we could be of service, Carmela! Thank you for trusting Claudia and the Herb Chambers Lexus of Hingham team with your maintenance needs - we hope to see you again down the road!

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