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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,795 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,795 reviews

July 23, 2021

Kevin was great to work with. He was very pleasant. I would definitely work with him again. He was very honest which I appreciated a lot More

by whirlydurvish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sanna, Kevin Chan
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Jul 23, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let Kevin know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

July 23, 2021

Excellent customer service. Had a great experience buying our Lexus through Herb Chambers of Hingham. Will definitely recommend this dealership to our friends and family. More

by Christie P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jano Letaif
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Jul 23, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks so much for your stellar review of Herb Chambers Lexus of Hingham! We're happy to hear that our customer service was excellent and that you'd recommend us to your circle of connections. Congrats on your Lexus, Christie!

July 23, 2021

Clean and friendly staff. No one in your face to try and sell you things or pressure to it. Service Rep was helpful and courteous at all times. More

by Hybrid450Life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
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Jul 23, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for leaving Herb Chambers Lexus of Hingham a review! We're thrilled to hear that our team impressed you with their service and we look forward to taking care of you next time!

July 22, 2021

I’ve been going to this dealership for many years and I don’t see a lot of the familiar faces. There’s unusually long periods of hold times to get through to a representative More

by Mariana.ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo
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Jul 23, 2021 -

Herb Chambers Lexus of Hingham responded

Mariana - We are so grateful for your years of business and your constructive feedback! Thank you from all of us at Herb Chambers Lexus of Hingham and safe travels until we see you again.

July 22, 2021

Very professional. They took my car in for service before my scheduled appointment time and it was fixed quickly and I was not charged for the visit. More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Seekins
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Jul 22, 2021 -

Herb Chambers Lexus of Hingham responded

Deb - We are grateful to have you as a customer and are thrilled the Herb Chambers Lexus of Hingham team was able to take great care of you. Thank you for your support and we look forward to assisting you next time!

July 22, 2021

Everyone is friendly and courteous. My car fell like a brand new car after the 10,000 mile complementary service that included wonderful cleaning inside and ou More

by dave.sheehan
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
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Jul 22, 2021 -

Herb Chambers Lexus of Hingham responded

Dave - Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you back again down the road!

July 21, 2021

Mike is a great sale associateHe is a no pressure sales Mike is a great sale associate He is a no pressure sales person and was patient with all of my needs and questions I am very happy with my GX 460 More

by Timothy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2021 -

Herb Chambers Lexus of Hingham responded

Congratulations on your new Lexus GX 460, Timothy! We are happy to hear that you had such a positive experience working with Mike and the team. Thank you for doing business with us here at Herb Chambers Lexus of Hingham!

July 20, 2021

Start to finish great experience! Eric and Vitor were awesome to work with! It felt easy and low pressure! Eric was so responsive from start to finish. More

by karaparsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
Other Employees : Eric Barbosa, Claudia Melgarejo, Vitor Duarte
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Jul 20, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the feedback, Kara! We're over the moon to hear that Eric and Vitor worked together to make your experience smooth and pressure-free. Be well, and come back again soon! - your friends at Herb Chambers Lexus of Hingham

July 20, 2021

Very efficient and timely! Phone calls to keep me updated on progress. Never an issue to have a loaner car for customers like me who don’t let ke hanging around the dealership for hours More

by Ymk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
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Jul 20, 2021 -

Ymk responded

Ok

Jul 20, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly pass along your kind words. We look forward to your next visit!

July 19, 2021

Best experience I have ever had in a car dealership. Michael Sarkis was extremely helpful an informative. Highly recommended Lexus of Hingham, MA. My husband and I will definitely be using Lexus of Hing More

by Stephanie E. Maloney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sarkis
Report | Print
Jul 19, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you so much for taking the time to write us a 5 star review, Stephanie! What a tremendous compliment it is to hear that this was the best experience you've ever had at a car dealership! Your recommendation of Michael and Herb Chambers Lexus of Hingham means a great deal to us. We thank you, and look forward to the next chance we have to assist you!

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