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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,757 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,757 reviews

June 12, 2021

Claudia is the most pleasant Service Advisor I’ve ever worked with. I specifically have my car services on Saturdays to ensure she’ll be taking care of me. She always explains the appointment service and More

by JSDias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Jun 13, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you so much for taking time to commend Claudia! We are thrilled to hear that you can trust her for informative, pressure-free service and truly appreciate you choosing Herb Chambers Lexus of Hingham for your auto needs. Have a wonderful day!

June 12, 2021

Great, prompt service - always a pleasure to work with this team. I have been. Lexus customer for over 20 years and it’s the service that keeps me coming back. More

by cepecce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo
Jun 13, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the incredible review! Your feedback and loyal business truly mean the world to us. We look forward to seeing you again down the road, and in the meantime, we wish you safe travels! - your friends at Herb Chambers Lexus of Hingham

June 11, 2021

Everyone was professional, attentive and knowledgeable. I was told what service would be done and how long it would take. I have always had great service. More

by Mike Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Herb Chambers Lexus of Hingham responded

Mike - We are happy to hear your feedback! It makes our day to know that the Herb Chambers Lexus of Hingham team is delivering this level of service to our valued customers. We appreciate your business and hope to see you next time. Take care!

June 10, 2021

I brought my 2020 GX 460 to Herb Chambers Lexus of Hingham for an issue with the heater/ac blower motor. My service advisor asked to check to see if it was something simple like dirt getting into the More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Seekins
Jun 11, 2021 -

Herb Chambers Lexus of Hingham responded

Sean, we are thrilled that our team took such great care of you and your 2020 Lexus GX 460! Your kind review means a lot to us and we look forward to working with you again down the road. Thank you from all of us at Herb Chambers Lexus of Hingham!

June 09, 2021

Herb Chambers Lexus in Hingham is an outstanding dealership! The service is first class. Everyone is really nice and extremely accommodating. The waiting room is comfortable with all the upscale ame More

by VAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review and for being a valued Herb Chambers Lexus of Hingham customer! We're glad to hear we've been able to make your experiences at our dealership top-notch, and we appreciate you trusting us with your business. Safe travels, and we'll see you again next time!

June 09, 2021

I am accustomed to a consistent high quality experience with the service department on every visit. Have the feeling they recommend what needs to addressed. More

by tomweldon0530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Lexus of Hingham responded

Tom - Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you again down the road!

June 09, 2021

I had a great experience at this dealership. I found the people professional, knowledgeable and happy to answer any questions. I would not hesitate to buy another vehicle from them. More

by Professor
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
Jun 09, 2021 -

Herb Chambers Lexus of Hingham responded

Congratulations on your new car! We are delighted that you had such a positive experience with our team and we appreciate you taking a moment to share a review. Thank you from all of us at Herb Chambers Lexus of Hingham!

June 09, 2021

Very convenient and efficient with scheduled maintenance. Advisor thoroughly reviewed service to be performed and followed up at the conclusion of the visit. Drove away with a clean car and a smile. More

by bosjohnsonsteph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jun 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the kind feedback! Providing a seamless experience for our valued guests is our number one priority so we are happy to hear the Herb Chambers Lexus of Hingham service department took care of you. We are grateful to have earned your business. We hope to see you next time. Drive safe and have a great day!

June 09, 2021

Great dealership, great service! I went to get tire pressure sensors checked, got it fixed free of charge, got car cleaned and inspected! Also got some good service advices! More

by Ihar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Herb Chambers Lexus of Hingham, and if you ever need anything else, don't hesitate to come back and see us again!

June 08, 2021

First time at this Lexus dealership and very impressed. Kevin Chan service advisor very professional and caring. Liked him. Also identified i needed sticker although not why i was there. More

by Lboyle49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Jun 08, 2021 -

Herb Chambers Lexus of Hingham responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received working with Kevin. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All of us at Herb Chambers Lexus of Hingham are happy to have you as a customer. Drive safe and have a great day!

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