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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,749 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,749 reviews

April 17, 2021

They make it easy to schedule convenient appointments. Good first impression and interaction driving into the service bay. Clearly explained service reminders and future service recommendations. More

by Sreyno
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for supporting Herb Chambers Lexus of Hingham with a great review! We are happy to hear that you received informative service from our team and that the appointment process was simple. Have a wonderful week!

April 17, 2021

Today I had a service appointment with Claudia at Herb chambers Lexus in Hingham. Claudia was friendly and thoroughly articulated how long the service appt would take, how much the service would cost and More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Apr 20, 2021 -

Herb Chambers Lexus of Hingham responded

Brian, thank you for taking the time to leave us a review! We couldn't be happier to hear that Claudia took such good care of you here at Herb Chambers Lexus of Hingham, and we will certainly let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

April 17, 2021

Lexus Of Hingham service department always does a phenomenal job. They go above and beyond and never disappoint . If it’s not Lexus of Hingham my vehicle is not getting serviced . More

by texanmade
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo, Jon Seekins
Apr 19, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Herb Chambers Lexus of Hingham, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 16, 2021

Sean Duddy did a fantastic job getting me a quality used car at a good price, as efficient and pain free as possible. Highly recommend the dealership and Sean! More

by JOSEPH.GOCHAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Duddy
Apr 16, 2021 -

Herb Chambers Lexus of Hingham responded

Joseph - Thank you so much for recommending Sean and Herb Chambers Lexus of Hingham! We are delighted to hear that you were able to get into your vehicle so easily. Congratulations on your new ride!

April 15, 2021

I avoided going to the dealership for a year (since the pandemic hit) but was finally ready to get a car. The entire process was seamless and efficient. This dealership had great customer service as Jano w More

by Nay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jano, Johnny Saghbini
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! Customer safety is our top priority, and it is excellent to hear that you felt comfortable during your time working with us. We appreciate the kind words about Jano and Marcus, and hope you enjoy your new vehicle! - The Herb Chambers Lexus of Hingham team

April 15, 2021

The dealership was very helpful and comfortable to be at especially sales agent Marcus Karam. He was very helpful and detailed in showing and explaining about each vehicle I was looking at and gave very goo More

by Jeffrey.au001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Jeffrey - Thank you for the great review! We appreciate your support and are thrilled to hear that Marcus and the team earned your five stars. Drive safely in your new vehicle, and congratulations! We hope to see you again at Herb Chambers Lexus of Hingham!

April 15, 2021

Exceptional service as always, Tom took care of meeting me explaining expectations and what was included in the service. Loaner was ready, and as expected vehicle was ready when promised!!! More

by Shawn Fernandes.sf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Shawn - Thank you for the great review! We appreciate your support and are thrilled to hear that Tom went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Herb Chambers Lexus of Hingham!

April 15, 2021

Excellent customer service! I highly recommend this dealership! I was able to get an appointment quickly and the entire process was efficient and friendly. Great dealership! More

by Kmbertone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

It was a pleasure to assist you here at Herb Chambers Lexus of Hingham! Thank you for your business and kind review of our team. See you next time!

April 15, 2021

They always go above and beyond whether it’s service or sales. Tom McCafferty my service advisor is always very friendly, professional, organized, and attentive to details. He makes the experience seemles More

by Cn616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Tom. Drive safely, and we hope to see you back at Herb Chambers Lexus of Hingham!

April 15, 2021

Claudia from the service department kept me informed throughout the day on the status of my car. She was very friendly and professional, as is everyone at this dealership. More

by Trish D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Trish - thank you for leaving us a review! It is great to hear that Claudia was so helpful during your recent visit to Herb Chambers Lexus of Hingham!

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