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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,328 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,328 reviews

August 25, 2023

Always have a great experience with the service department. Very knowledgeable and friendly staff, always receive a clean vehicle when service is complete. More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

larry responded

Great service

Aug 28, 2023 -

Herb Chambers Lexus of Hingham responded

We really appreciate your great review, Larry! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Drive safely until we see you again!

Helpful
August 24, 2023

Tom is one of the best service team members I have had the pleasure of working with. I’ve been going to Hingham Lexus for about 7 years now and he keeps me informed, tells me honestly what needs attentio More

by Pbean550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that Tom has been providing you with top-notch service at Herb Chambers Lexus of Hingham for the past 7 years! It's important to us that our customers are well-informed and feel comfortable. Thanks for your continued support, we appreciate it!

Helpful
August 19, 2023

Great salesman personable and helpful One of the reasons I came there was a prior good experience More

by howard.camuso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam A. 5 stars
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Aug 21, 2023 -

Herb Chambers Lexus of Hingham responded

Hi Howard! Thank you for leaving Herb Chambers Lexus of Hingham a five-star review. It is wonderful that our team provided a great experience that lived up to expectations. Have a great day!

Helpful
August 19, 2023

Enjoy working with Tom. He’s very responsive and professional. Dealership takes great care of my car More

by Colby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing a great review, Colby! We are happy to hear that Tom and the team made it a positive experience. Safe travels from all of us at Herb Chambers Lexus of Hingham!

Helpful
August 18, 2023

I brought my car in with an issue I couldn’t fix myself. They took care the issue. It was great!! More

by Jajloiselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Hingham team. Drive safely, and we hope to see you again down the road!

Helpful
August 18, 2023

I had a nice experience at the dealership service department today. I was treated with promptly and professionally attention by staff upon my arrival. I had a personal problem which was not service r More

by johnhourihan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Herb Chambers Lexus of Hingham responded

John, we're so glad to know that Talisa and Jimmy were able to assist you with your issue at Herb Chambers Lexus of Hingham. We appreciate the kind words about our team's promptness and professionalism and hope to see you back!

Helpful
August 17, 2023

Everything great. We were late due to traffic and they were so accommodating. Always pleasant and helpful. More

by namalarsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Salvado
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Aug 18, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for choosing Herb Chambers Lexus of Hingham! We are always happy to accommodate you and ensure you receive top-notch service. Until next time, take care!

Helpful
August 16, 2023

Great service people are very friendly and helpful. They don’t push you and help you as much as possible to get the car that you want. This is my second lease with them and they’re the only ones that I More

by dilast20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saeed Mezian
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Aug 16, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know you've had a positive experience with us at Herb Chambers Lexus of Hingham! It's wonderful that our team could assist in finding the right car for your needs. We appreciate your loyalty and look forward to serving you again in the future!

Helpful
August 15, 2023

They helped me find exactly what I was looking for and they helped with any questions I had. More

by joconnell714
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Lewis (5 stars)
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Aug 16, 2023 -

Herb Chambers Lexus of Hingham responded

We're happy we could help! Thanks so much for the review. - The Herb Chambers Lexus of Hingham team

Helpful
August 14, 2023

I have been going to Lexus of Hingham for 6 years now and have always had a positive experience, everyone is friendly and helpful, especially Tom McCafferty who has been my regular service consultant. I cont More

by Ld22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Herb Chambers Lexus of Hingham responded

We're so pleased to know that you've had consistently positive experiences with Tom and our team at Herb Chambers Lexus of Hingham. Your loyalty and trust in our service is greatly appreciated! Safe travels on your journeys to see us - we look forward to many more years together!

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