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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,362 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,362 reviews

September 08, 2023

Was able to get appointment for service of my vehicle within one day. Jim Welch, service rep, was very professional and gave me great service. More

by Richardw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch -*****
Sep 08, 2023 -

Herb Chambers Lexus of Hingham responded

Richard, we're glad to know that Jim and our team at Herb Chambers Lexus of Hingham were able to provide you with prompt and professional service. We appreciate your feedback!

September 08, 2023

Got everything done in a timely manner, everyone here is friendly and professional, will always come back for sure More

by Ziye Chen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caren
Sep 08, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a positive experience with our team at Herb Chambers Lexus of Hingham. We appreciate your support and look forward to seeing you again!

September 06, 2023

From the time you drive into the garage everything is top notch. Everyone is courteous and helpful. Lauren gave a status update and always offers what to expect in the future for maintenance schedule. The More

by mccrossonl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren E
Sep 07, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for the glowing review of Herb Chambers Lexus of Hingham! We're delighted to know that Lauren and our team provided you with top-notch service. Looking forward to seeing you again for any future needs!

September 05, 2023

Just a fantastic place to do business with! From top to bottom the staff are top notch and truly care about you and your experience while there. Came in for service due to a check engine light More

by ToyotafanTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that you had a fantastic experience with us at Herb Chambers Lexus of Hingham! It's great to see Kevin and our service team exceeded your expectations. Thanks for the kind words, we appreciate it!

September 03, 2023

Went in and had the best experience in all of my ten years I’d buying Lexus cars with Adam Adawy. He was knowledgeable, kind, informative and proactive to get me the deal I wanted. He made everything so More

by Misselaine1580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Adam provided an excellent car-buying experience for you at Herb Chambers Lexus of Hingham! We appreciate your glowing recommendation and hope to work with you again in the future. Enjoy the new ride!

September 03, 2023

A very pleasant way to spend an hour or so while getting my Lexus good service More

by janecbradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Herb Chambers Lexus of Hingham responded

We are happy to hear from you, Jane! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Drive safely until we see you again!

September 02, 2023

His services are good he has good communication skills and takes his time to explain. Was delighted to have him as my vehicle advisor. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Herb Chambers Lexus of Hingham responded

Betty, we're glad to know you had a positive experience with our team at Herb Chambers Lexus of Hingham. We always aim for clear communication and thorough explanations. Thanks for your feedback!

September 02, 2023

I was disappointed for the last two services i have them service my car like before. More

by tonyrmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas McCafferty
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Herb Chambers Lexus of Hingham responded

I'm disappointed to see that you weren't satisfied with your visit. We do our best to provide 5-star experiences and I'm sorry we missed the mark. If you are willing, I would appreciate the opportunity to learn more about your feedback to see how we can improve going forward. Please reach out to me at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

September 01, 2023

Talisa is amazzzzzziiing! Her customer service skills are off the charts every time I go for service More

by Elisafranklin99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Herb Chambers Lexus of Hingham responded

Elisa, we're delighted to know that Talisa consistently provides top-notch service during your Herb Chambers Lexus of Hingham visits. Thanks for your kind words and support!

September 01, 2023

They are first class! Made the car buying experience effortless! Definitely recommend this dealership! Thank you More

by clavigueur1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know your car-buying experience was effortless at Herb Chambers Lexus of Hingham! Thanks for recommending us, we appreciate it. Safe travels in your new vehicle!

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