Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,734 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership
View Awards

141 Derby St

Hingham, MA

02043

Directions

By Type

Showing 2,734 reviews

December 19, 2023

TALISA was great - always keeping me updated and informed about status of vehicle and what would be needed in the future. At the time of payment she researched the credit we had and applied the credit in ad More

by kerryalanrichardson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa
Report | Print
Dec 20, 2023 -

Herb Chambers Lexus of Hingham responded

Kerry, we're glad to know that Talisa provided you with excellent service at Herb Chambers Lexus of Hingham. It's great to see she kept you informed and helped save some money too! Thanks for the review!

December 18, 2023

Excellent overall service starting with Scott who was very helpful and with Kevin who was awesome More

by Bill D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott , Kevin Chan
Report | Print
Dec 19, 2023 -

Herb Chambers Lexus of Hingham responded

Thank you for recognizing our team's efforts, Bill! At Herb Chambers Lexus of Hingham, we're committed to attentive, accommodating service and it's great to hear that both Scott and Kevin were a huge help during your visit. Until next time, drive safely!

December 18, 2023

Heard through multiple contacts that the Herb Chambers experience is one of the best out there, they lived up to it! More

by mcicches
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy loji
Report | Print
Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that your experience with us at Herb Chambers Lexus of Hingham lived up to the reputation! Thanks for sharing this positive feedback.

December 18, 2023

Buying process was very pleasant from start to finish. No High-pressure sales. Joe Dinger was very knowledgeable and very helpful. He was so nice to work with, as were all the employees at Herb Chambers L More

by pat.mallon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Dinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
Report | Print
Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

Pat, it's great to know that Joe and the rest of our team at Herb Chambers Lexus of Hingham made your car buying experience a pleasant one. We appreciate you driving over an hour to visit us! Enjoy your new ride!

December 17, 2023

Easy experience of booking an appointment to have my car serviced. Great communication by Tom. More

by Silvia33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

Silvia, we really appreciate your kind review of Tom and the team! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your experience. Drive safely until we see you again!

December 16, 2023

Everyone is very professional and I will never hesitate to bring my GX to this dealership ! Thank you! More

by Jennifer M Bonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Report | Print
Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

Jennifer, we're delighted to know you had a positive experience at Herb Chambers Lexus of Hingham. We look forward to seeing you again down the road!

December 15, 2023

Highly professional staff. Salesperson was knowledgeable and provided clear and cogent information regarding the vehicle we were interested in. All in all a seamless operation. More

by Dr.lapuc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor Duarte
Report | Print
Dec 18, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that our team at Herb Chambers Lexus of Hingham provided you with a seamless and informative experience. It's great to have your continued support, thank you for the positive review!

December 15, 2023

Good service ! Good good good good good good good good good good good good good ! More

by jasonlinwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Report | Print
Dec 15, 2023 -

Herb Chambers Lexus of Hingham responded

We are honored to receive your support, Jason. Thank you! - Herb Chambers Lexus of Hingham Team

December 14, 2023

Originally quoted 8k off gx model. Final number was higher then I was comfortable with. After a week considering the offer came back to purchase a 3k$ higher priced unit of same vehic More

by Damigell
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Sarkis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Herb Chambers Lexus of Hingham responded

I'm sorry to hear about your experience. We strive for transparency and fairness in all our dealings, so it's concerning to see that you've left feeling otherwise. If you're open to discussing this further, we'd appreciate the opportunity to understand more about what happened here and hopefully find a resolution together. Please reach out at your earliest convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

December 13, 2023

Kevin and company did a fabulous job with my 60 mile check-up. Kevin explained the technicians recommendations completely, which gave me great comfort…Everyone was very professional, which will keep me More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Report | Print
Dec 13, 2023 -

Herb Chambers Lexus of Hingham responded

Joan, we're glad to know Kevin and our team at Herb Chambers Lexus of Hingham delivered such excellent service. We appreciate the positive feedback and look forward to seeing you again down the road!

1
...
60
61
62
...
274