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Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,736 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,736 reviews

October 05, 2023

Great experience with knowledgeable sales and above and beyond attention to detail. Will come back again for next car. More

by Walapierre11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
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Oct 05, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had a great experience with our knowledgeable sales team at Herb Chambers Lexus of Hingham. We look forward to seeing you again when it's time for your next car!

October 05, 2023

Tom in your service dept. is one of the reasons why I continue to get my car serviced at the Hingham Lexus. He explains what needs to be done and what will need to be done i More

by theresa44_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Herb Chambers Lexus of Hingham responded

Theresa, we're delighted to know that Tom's service keeps you coming back to Herb Chambers Lexus of Hingham. We appreciate your kind words and look forward to assisting with all your future car needs!

October 05, 2023

The sales woman I worked with was wonderful, but after I agreed to buy the car, the follow up staff was pretty unhelpful. They got me the car I wanted and I appreciated no markup over MSRP, but beyond that More

by skt12
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jano Letaif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitor
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Oct 05, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your feedback and are sorry to learn about the issues you experienced with our follow-up staff at Herb Chambers Lexus of Hingham. We strive for excellence in all areas, so we'll take this into account as we work on improving our services. I'd also like to offer my assistance directly. If you're willing to speak with me, please reach out at your convenience. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

October 04, 2023

All people I met and dealt with were very polite and knowledgeable. And friendly .too.. More

by Valupak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for being a fantastic Herb Chambers Lexus of Hingham customer! We love to hear our team has provided an excellent experience for you. Have a wonderful dau!

October 04, 2023

Customer focused, knowledgeable & prompt service. I would not hesitate to recommend this dealership. Thank you. More

by Mickwiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Herb Chambers Lexus of Hingham responded

We appreciate your kind words about our team at Herb Chambers Lexus of Hingham. Thanks for recommending us, and we look forward to serving you again in the future!

October 04, 2023

Excellent service - very professional, dependable, Reliable, and courteous. I dealt mostly with Thom and he handled everything. My car was picked up and returned in the time promised More

by ellenpbutler
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo
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Oct 05, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that you had such a positive experience with Thom and our service department at Herb Chambers Lexus of Hingham, Ellen! We always aim for efficiency and professionalism, so it's great to see we hit the mark. Thanks for your feedback!

October 04, 2023

Connor Lewis was great to work with. He was very knowledgeable and helpful very impressive More

by Paula Lynch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Herb Chambers Lexus of Hingham responded

Paula, it means so much to us to see your review! Thanks from the team at Herb Chambers Lexus of Hingham!

October 02, 2023

Everyone at Herb Chambers Lexus in Hingham treats you like you’re their best customer. More

by woodward426
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lauren Salvador
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Oct 03, 2023 -

Herb Chambers Lexus of Hingham responded

When we see words like this, we know we're doing things right! We're thrilled our team has made our Herb Chambers Lexus of Hingham customers feel so valued. Thank you for the glowing review!

October 02, 2023

My car was taken on time, the staff was very courteous, and my car was done within 2 hours. More

by Leeg4667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 03, 2023 -

Herb Chambers Lexus of Hingham responded

We strive for quick, satisfactory service, so thank you for sharing this feedback! We look forward to seeing you again at Herb Chambers Lexus of Hingham.

October 02, 2023

Everyone a dealt with at the dealership was friendly, kind and professional. I felt listened to regarding my wants an needs when purchasing the car. Excellent dealership in clueing the sales manager, s More

by kaslivka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts Department -George, Kevin Chan
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Oct 02, 2023 -

Herb Chambers Lexus of Hingham responded

We're so glad to know that our team at Herb Chambers Lexus of Hingham was able to meet your needs and provide a friendly, professional experience. Thanks for choosing us for your purchase!

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