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Herb Chambers Lexus of Hingham
Hingham, MA
2,745 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,745 reviews
August 12, 2023
The technician at Herb Chambers Hingham look like they not attempt to to improve there work. Wait wait and wait from the manufacture. No creation. Feeling not excited at all once working or communicate wi not attempt to to improve there work. Wait wait and wait from the manufacture. No creation. Feeling not excited at all once working or communicate with the people who just want over 8 hours at work. So sick. More
by Long Le
August 12, 2023
Joe Dinger was a pleasure to deal with- he was honest and knowledgeable. He helped the deal move smoothly and efficiently- I like that! knowledgeable. He helped the deal move smoothly and efficiently- I like that! More
by Lpell5
August 11, 2023
Every time I go in for service I’m greeted with a smile and more importantly I’m greeted promptly! My service rep, Tom, is fantastic. The dealership is spotless- the coffee is hot and there’s always trea and more importantly I’m greeted promptly! My service rep, Tom, is fantastic. The dealership is spotless- the coffee is hot and there’s always treats! I’m able to work comfortably in the space provided while I wait for my car. More
by xxxx
Employees Worked With
August 11, 2023
I know the dealer is always more money. Eric did an outstanding job in a difficult sttuation! I felt like he cared about my experience. True great experience! Eric did an outstanding job in a difficult sttuation! I felt like he cared about my experience. True great experience! More
by Tharing102
Employees Worked With
August 11, 2023
Tom McCafferty, my Service Advisor, is by far the best in every way. He has been assisting me with my car needs for years. I wouldn’t deal with anyone else. every way. He has been assisting me with my car needs for years. I wouldn’t deal with anyone else. More
by Charlene Callahan
Employees Worked With
August 10, 2023
I have been coming here for almost 10 years and have never been disappointed with the service department never been disappointed with the service department More
by RX350
Employees Worked With
August 10, 2023
I’m not positively sold on the Dealership for the following reasons: Adam our sales rep was awesome. It was his first day and you would never know it. There were issues at the end of our 5 hr stay following reasons: Adam our sales rep was awesome. It was his first day and you would never know it. There were issues at the end of our 5 hr stay at dealership that was unnecessary. The sales manager came over to us after the entire finance and sale were over and said we now have to get your insurance stamped and it won’t be today. Ok now, we live 80 miles away and at 2:30 now tell us this vehicle won’t be ready to drive off the lot? We have a personal relationship with our Insurance Company and told her we can call and they would stamp asap. Ok another hr and that was set. Now it’s 3:00. Ok let’s get you a sticker. We pull around to garage and no one tells us it would be another hr to get a sticker so we decided to leave and get our own. It is now going on 4:00 and we have been there for 5 hrs. We do love the car but have issues with the breaks and have to drive back up there Monday. More
by Dremer35
Employees Worked With
August 09, 2023
Our service advisor was great. Kept me informed. Work was done in time frame quoted. However, hood was not locked down. The indicator on the dash did not signal this until the car Kept me informed. Work was done in time frame quoted. However, hood was not locked down. The indicator on the dash did not signal this until the car was moving. More
by dmsilveira71
Employees Worked With
Lauren E
